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Hello everyone, I'm having a problem with self service. When I download an app, it takes a long time to load and finally I get the message 'operation could not be completed'

When I don't get this error message, I get this one: no license was found for the app "xxxx"

I have this problem on all of my iPads (gen 9 and gen 10) iPadOS 17 and iPadOS 18 (kCFErrorDomainCFNetwork erreur -1001.) 

I use JAMF PRO V.11.10.2

Do you have an idea ? 

THANKS

are you using VPP?  Make sure that you have appropirate licensing and that this setting is enabled in your deployment. 

 

are you using VPP?  Make sure that you have appropirate licensing and that this setting is enabled in your deployment. 

 


Yes I use VPP, everything is correct on this side

It was my Firewall ! 

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