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Unable to log into server web interface

  • June 9, 2017
  • 4 replies
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Working on moving to a new Ubuntu Linux server. Everything was working great, I had my users set up, I could log in, blah blah. Yesterday I tried to restore a more recent backup, it showed it was successful but now I've lost all ability to log into the web interface. When I click on "Log in" it just blinks. I've tried everything I can think of and nothing seems to be working. I even restored the snapshot of the VM to before the Restore and...still nothing. What am I missing here?

Best answer by jrauch11

Geesh, used this to change the user account password: https://www.jamf.com/jamf-nation/discussions/19806/how-to-reset-a-local-jss-account-password
After I changed the password I was able to get in.

4 replies

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  • Valued Contributor
  • June 9, 2017

Tried bumping Tomcat and MySQL I presume?


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  • Author
  • Contributor
  • June 9, 2017

Yessir, I just looked through the logs as well and it's showing a failed login...
So something happened in that regard. Is there a way to reset the login info. I can obviously get into the VM and access the mysql server no problem


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  • Author
  • Contributor
  • Answer
  • June 9, 2017

Geesh, used this to change the user account password: https://www.jamf.com/jamf-nation/discussions/19806/how-to-reset-a-local-jss-account-password
After I changed the password I was able to get in.


Forum|alt.badge.img+6
  • Author
  • Contributor
  • June 9, 2017

Geesh, used this to change the user account password: https://www.jamf.com/jamf-nation/discussions/19806/how-to-reset-a-local-jss-account-password
After I changed the password I was able to get in.