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Question

Unlock a locked Silicon Mac with a long "Try again" time.

  • Sep 29, 2022 8:57 AM UTC
  • 4 replies
  • 110 views
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Hi,
We sent a lock command to a Mac (it was showing vulnerabilities in our antivirus system)
It picked it up but the user put in the wrong 6 digit code multiple times and now shows the below times before she can even type in a pin.
Apple Silicon Mac on Monterey 12.4.

How do we get the Mac unlocked?
Thanks.

 



 

    4 replies

    AJPinto
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    • AJPinto
    • Legendary Contributor
    • Sep 29, 2022 12:20 PM UTC

    wipe the OS and reinstall, and tell the user to stop being an idiot. If that doe not work take it to Apple. If the user wants their data the will need to wait the 46 years for this time to pass.

      sdagley
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      • sdagley
      • Jamf Heroes
      • Sep 29, 2022 12:28 PM UTC

      @user-MygFNHEclO I can't find the previous mention I've seen of this behavior, but as I recall the solution was to connect the Mac to a wired Ethernet connection which in theory would allow it to set the current time and re-calculate the delay time.

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        • m_k
        • Employee
        • Nov 10, 2022 2:25 PM UTC

        @sdagley I believe you were referring to this blog post: https://www.kevinmcox.com/2022/07/this-mac-is-locked-try-again-in-24284826-minutes/ :)

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        • neen33
        • New Contributor
        • Sep 2, 2023 3:22 AM UTC

        @sdagley I believe you were referring to this blog post: https://www.kevinmcox.com/2022/07/this-mac-is-locked-try-again-in-24284826-minutes/ :)


        but how does this actually works？
        does anyone know？

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