Up until last week we had our device prestages set up to prompt to update to the latest iOS based on device eligibility. Sometime last week this no longer works. Not sure if trying to update via the new software update tool has the same issue.
Dealing with the chatbot to try and submit a ticket is an extreme effort in frustration!!!!!!!
From Jamf
I can confirm this is an issue with the Jamf Pro product and was able to replicate the behavior. We will want to avoid using this setting until we resolve the issue in future releases of Jamf Pro. The managed software updates feature does still work as expected, and will want to rely on that for now.
Set the required version to a specific version, not the “latest available”, in your PreStage to avoid this problem.
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