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Question

uploading Big Sur 11.5.2 install assistant.pkg

  • August 19, 2021
  • 9 replies
  • 52 views
T
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from the JAMF Pro web interface I'm uploading the recent version of the Big Sur 11.5.2 install assistant.pkg and when it reaches the end of the 'uploading' progress bar 100% it just sits there.  The cancel and save buttons still showing just like i havent uploaded it yet.

Other pkgs I upload reaches the same 'uploading' progress bar 100% and the screen refreshes and you know that the pkg was uploaded and it will be available to use soon.

 

the 11.5.2 pkg is like 12GB   but i had no problems  with the 11.5.0 Big Sur install assistant.pkg uploading successfully.

I've had this uploading issue with versions 11.5.1 and now 11.5.2

anyone have a clue as to what is happening and why?

 

any other pkgs i upload have no issues completing (but those pkgs are not nearly this size).

 

 

    akw0045
    J

    9 replies

    IamGroot
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    • IamGroot
    • New Contributor
    • August 19, 2021

    I'm having a similar issue as well. When I upload it, the screen refreshes but then the uploaded file isn't there. I've had to upload it using Jamf Admin lately.

    T
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    • tcandela
    • Author
    • Contributor
    • August 19, 2021

    @IamGrooti've been trying to use the JAMF admin to upload it but for some reason my JAMF admin won't authenticate.

    IamGroot
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    • IamGroot
    • New Contributor
    • August 20, 2021

    @IamGrooti've been trying to use the JAMF admin to upload it but for some reason my JAMF admin won't authenticate.


    Are you using any CASB solutions like DLP or a Proxy SG? If so, you may have to do an app bypass for the Jamf Admin process.

    L
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    • Louie
    • Contributor
    • August 23, 2021

    Why not use a script to curl it down to endpoint and then install it, that's what I do.   As Apple brings new updates out I just update my script instead of updating a 12 gig installer again and again...

    P
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    • PerryK
    • New Contributor
    • August 25, 2021

    Yes, I've seen the same problem with both 11.5.1 and now 11.5.2 however the previous installer uploaded fine.

    I can upload the pkg fine to a beta cloud instance so I know it isn't a problem with the downloaded file or the browser I am using.

    The only thing which has worked for me is trying in the early morning instead of later in the day.

    T
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    • tcandela
    • Author
    • Contributor
    • August 27, 2021

    I just gave it another try today to upload the Big Sur 11.5.2 install assistant.pkg  today and it finally completed the upload.

    T
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    • tcandela
    • Author
    • Contributor
    • September 20, 2021

    Looks like the install assistant pkg for 11.6 is having the upload issue to JAMF Cloud.   I login and do the upload and it goes to 100% and just sits there.

    P
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    • PerryK
    • New Contributor
    • October 8, 2021

    Yep, the same thing happened to me again. I waited a couple of days and tried again the morning and it worked after that.

    J
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    • Jawalker
    • New Contributor
    • February 28, 2024

    Why not use a script to curl it down to endpoint and then install it, that's what I do.   As Apple brings new updates out I just update my script instead of updating a 12 gig installer again and again...


    Louie Can you provide an outline of your CURL for macOS? I am new to managing my environment and have curled a few apps but having issues with MacOS.

     

    Thank you,

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