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Question

uploading Big Sur 11.5.2 install assistant.pkg

  • Aug 19, 2021 6:01 PM UTC
  • 9 replies
  • 113 views
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from the JAMF Pro web interface I'm uploading the recent version of the Big Sur 11.5.2 install assistant.pkg and when it reaches the end of the 'uploading' progress bar 100% it just sits there.  The cancel and save buttons still showing just like i havent uploaded it yet.

Other pkgs I upload reaches the same 'uploading' progress bar 100% and the screen refreshes and you know that the pkg was uploaded and it will be available to use soon.

 

the 11.5.2 pkg is like 12GB   but i had no problems  with the 11.5.0 Big Sur install assistant.pkg uploading successfully.

I've had this uploading issue with versions 11.5.1 and now 11.5.2

anyone have a clue as to what is happening and why?

 

any other pkgs i upload have no issues completing (but those pkgs are not nearly this size).

 

 

      9 replies

      IamGroot
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      • IamGroot
      • New Contributor
      • Aug 19, 2021 7:59 PM UTC

      I'm having a similar issue as well. When I upload it, the screen refreshes but then the uploaded file isn't there. I've had to upload it using Jamf Admin lately.

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      • tcandela
      • Author
      • Contributor
      • Aug 19, 2021 8:33 PM UTC

      @IamGrooti've been trying to use the JAMF admin to upload it but for some reason my JAMF admin won't authenticate.

      IamGroot
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      • IamGroot
      • New Contributor
      • Aug 20, 2021 12:47 AM UTC

      @IamGrooti've been trying to use the JAMF admin to upload it but for some reason my JAMF admin won't authenticate.


      Are you using any CASB solutions like DLP or a Proxy SG? If so, you may have to do an app bypass for the Jamf Admin process.

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      • Louie
      • Contributor
      • Aug 23, 2021 9:30 PM UTC

      Why not use a script to curl it down to endpoint and then install it, that's what I do.   As Apple brings new updates out I just update my script instead of updating a 12 gig installer again and again...

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      • PerryK
      • New Contributor
      • Aug 25, 2021 1:45 PM UTC

      Yes, I've seen the same problem with both 11.5.1 and now 11.5.2 however the previous installer uploaded fine.

      I can upload the pkg fine to a beta cloud instance so I know it isn't a problem with the downloaded file or the browser I am using.

      The only thing which has worked for me is trying in the early morning instead of later in the day.

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      • tcandela
      • Author
      • Contributor
      • Aug 27, 2021 7:48 PM UTC

      I just gave it another try today to upload the Big Sur 11.5.2 install assistant.pkg  today and it finally completed the upload.

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      • tcandela
      • Author
      • Contributor
      • Sep 20, 2021 3:06 PM UTC

      Looks like the install assistant pkg for 11.6 is having the upload issue to JAMF Cloud.   I login and do the upload and it goes to 100% and just sits there.

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      • PerryK
      • New Contributor
      • Oct 8, 2021 1:41 AM UTC

      Yep, the same thing happened to me again. I waited a couple of days and tried again the morning and it worked after that.

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      • Jawalker
      • New Contributor
      • Feb 28, 2024 4:54 PM UTC

      Why not use a script to curl it down to endpoint and then install it, that's what I do.   As Apple brings new updates out I just update my script instead of updating a 12 gig installer again and again...


      Louie Can you provide an outline of your CURL for macOS? I am new to managing my environment and have curled a few apps but having issues with MacOS.

       

      Thank you,

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