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user-initated enrollment - quickadd.pkg

  • February 21, 2024
  • 1 reply
  • 12 views

georgbhm
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Hi, 

not sure where I should start troubleshooting, but for about a week or so (without any change, at least known to me - not the only admin unfortunately) user-initiated enrollments download a quickadd.pkg instead of a profile. Can't to seem to find the setting to change that? Any ideas?

Thanks,

Georg

1 reply

stevewood
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  • Hall of Fame
  • February 21, 2024

I would verify your APNS certificate has not expired. If the only option is a QA that typically indicates that Jamf Pro is unable to use the APNS service to deliver MDM commands.