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Question

User unable to login to AD bound Mac in Jamf Pro

  • October 15, 2025
  • 3 replies
  • 38 views

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User unable to login to AD bound Mac in Jamf Pro.  

  • Users with similar credentials are able to login with no issues.
  • Deleted user in order to recreate the local account.
  • Restarted the iMac.
  • Checked network connection (on correct VLAN)

3 replies

ktrojano
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  • Jamf Heroes
  • October 15, 2025

Can the user log into another AD bound Mac?


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  • Author
  • New Contributor
  • October 15, 2025

That’s one thing I forgot to mention.  User was unable to logon to another Mac.


ktrojano
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  • Jamf Heroes
  • October 15, 2025

Can they log into a Windows pc? I suspect the issue lies with their account or they’re using the wrong password.