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VPN & Device Management Restrictions

  • Feb 9, 2022 7:40 PM UTC
  • 8 replies
  • 147 views
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Hi All!

We are experiencing problems with access to the "VPN & Device Management" menu.

We use an app called Zscaler that creates a VPN configuration to protect and filter all connections from each device (iPad).

Our high school student users are breaking our settings by removing the VPN profile so they can freely browse outside of the filtering.

We want to restrict the use of this menu to prevent users from being able to modify the security presets established for the use of educational devices.

    8 replies

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    • kavila
    • Contributor
    • Feb 10, 2022 2:01 PM UTC

    What happens if you enable this restriction in a configuration profile? 

     

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    • omejia
    • Author
    • New Contributor
    • Feb 10, 2022 3:04 PM UTC

    What happens if you enable this restriction in a configuration profile? 

     


    Hi kavila, this restriction just works to create a new VPN configuration. not to restrict the already created.

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    • kavila
    • Contributor
    • Feb 10, 2022 3:16 PM UTC

    Hi kavila, this restriction just works to create a new VPN configuration. not to restrict the already created.


    I know creating a restriction under app usage will hide the application from appearing in both the settings and on the iPad itself. I'm not sure if it will still allow you to still use it though, worth a shot testing. 

     

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    • omejia
    • Author
    • New Contributor
    • Feb 10, 2022 3:39 PM UTC

    I know creating a restriction under app usage will hide the application from appearing in both the settings and on the iPad itself. I'm not sure if it will still allow you to still use it though, worth a shot testing. 

     


    Hi kavila, this app I can't restrict cause is a filtering software to create a VPN to ensure safe navigation for the student users. I need this app working all the time also outside the school in any hotspot connected.

    King_Marqy
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    • King_Marqy
    • New Contributor
    • Dec 15, 2022 3:44 PM UTC

    So not solved yet?

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    • omejia
    • Author
    • New Contributor
    • May 29, 2023 9:07 PM UTC

    So not solved yet?


    Not solved yet! 

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    • stantont
    • New Contributor
    • Dec 29, 2023 1:11 PM UTC

    Not solved yet! 


    Did you ever solve this?

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    • stantont
    • New Contributor
    • Dec 29, 2023 1:27 PM UTC

    Not sure if this helps but I think I fixed our issue of Students being able to turn the VPN off. Maybe it will help in your situation. We use iBoss VPN and in our config profile I checked the option "Prohibit users from disabling on-demand VPN settings"

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