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VPP apps and apple school manager

  • February 7, 2022
  • 4 replies
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dnayes
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I'm having an issue with purchased apps. They are not appearing in Jamf.  I refreshed content and a few of the ones I purchased showed up to deploy but the majority of others have not. I tried rebooting the jamf server as well. Is anyone else experiencing this issue? I saw Jamf had an issue last week, but per their status page, it should be working again.

Best answer by Matt_Roy93

This process can take up to an hour depending on app and current VPP requests

4 replies

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  • Contributor
  • February 7, 2022

How long have you been waiting for apps to come down? Sometimes we have to manually add them > Go to "Managed Distribution" on the added app > Click assign VPP license.


dnayes
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  • February 7, 2022

They actually just came down a couple of minutes ago, so it probably took an hour or so. I guess I am used to it being pretty instant.


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  • Valued Contributor
  • Answer
  • February 7, 2022

This process can take up to an hour depending on app and current VPP requests


dnayes
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  • Author
  • Contributor
  • February 8, 2022

Thanks all. I'll just be more patient with it next time around.