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Question

VPP products from Apple Business not showing up in JAMF.

  • February 2, 2024
  • 1 reply
  • 39 views

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I can and a macOS App to JAMF just fine using Apple Business, but iOS Apps do not show up.  I can't even see it in Global\\Volume Purchasing\\company\\Content. I can't add anything new and I increased a products count by 10 and the product shows the original number of licenses in JAMF.  Updated the Service Token hoping that would kick things off but still nothing is coming in.

1 reply

AJPinto
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  • Legendary Contributor
  • February 5, 2024

It all communicates with API, and can take a bit to update. As you have already renewed the certificate, which is the first step, I would suggest making sure everything is assigned to the correct AppleID for Jamf to pick it up. If its still not syncing and a manual sync does not help, contact Jamf Support.