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We noticed almost immediately that WebClip payloads caused errors on Shared iPads. We made sure to separate those into their own profiles, but that still leaves us with a dilemma...is there any way at all to get WebClips onto a Shared iPad? I've tried assigning to the user instead of the device, and even using the "Home Screen Layout" payload (both in Config Profiles and in Classes), and I can't get anything to stick

On a similar note...I have no idea how that WebClip setting for the Home Screen Layout is supposed to even work, so maybe if I get that figured out, the rest will come...

Tried the various work-arounds mentioned here - the only thing that worked was getting the students to go to the webpage, then "Share" and "Add to Home screen"

 

If it works in other MDMs, it's not something stupid, like it's trying to assign the webclip to some non-existent 'default user' profile, instead of to the individual user profiles, is it?


++ same issue... how do we get WebClips on shared ipads?


@GeoffCoope  I tried the layout suggestion and still got an error on the webclips


I have been informed by our support company that in Jamf School, you can do this in "Class" layouts.  Not normal layouts.  Not sure that helps in Pro.  It all seems rather difficult for something much needed in an MDM situation. 


This is what I got from Jamf Support:

 

It is possible to deploy Web clips to Shared iPads, but this can not be done with a standard profile the same way it can for nonshared iPads because of some deployment differences for Shared iPads.

Web clips for Shared iPads have to be deployed via classes and the layout configuration for classes.
Navigate to a class that has shared iPads and do the following:
1) Select the "Apps" option from the list of options
-- This should bring up the layout configuration for applications on the device
2) Select the "Webclips" tab in the layouts section
3) Click "Add new Web Clip" button and create the desired Web Clip

This will cause the EDU profile for devices to update and any device in that class will now receive the configured WebClip.


This is what I got from Jamf Support:

 

It is possible to deploy Web clips to Shared iPads, but this can not be done with a standard profile the same way it can for nonshared iPads because of some deployment differences for Shared iPads.

Web clips for Shared iPads have to be deployed via classes and the layout configuration for classes.
Navigate to a class that has shared iPads and do the following:
1) Select the "Apps" option from the list of options
-- This should bring up the layout configuration for applications on the device
2) Select the "Webclips" tab in the layouts section
3) Click "Add new Web Clip" button and create the desired Web Clip

This will cause the EDU profile for devices to update and any device in that class will now receive the configured WebClip.


Thanks for the idea @anickless

I've just tested this theory and although the Web Clip Config Profile deploys fine, they' don't appear. I created them on 'Page 1' and didn't add any other apps, all I see is a blank page. I've tried scoping to specific devices, specific users and both at the same time, but I don't think scoping is the issue.

If you have any other thoughts or could share some screenshots I'd really appreciate it.


Thanks for the idea @anickless

I've just tested this theory and although the Web Clip Config Profile deploys fine, they' don't appear. I created them on 'Page 1' and didn't add any other apps, all I see is a blank page. I've tried scoping to specific devices, specific users and both at the same time, but I don't think scoping is the issue.

If you have any other thoughts or could share some screenshots I'd really appreciate it.


When I scope the shared iPads in the class, to test this out. 
The iPads won't get the profile, status: still untouched (Jamf School)


When I scope the shared iPads in the class, to test this out. 
The iPads won't get the profile, status: still untouched (Jamf School)


Edit: I got it working, you have to create a class and assign users and shared iPads to the class.

Then on the shared iPad login screen go to recent: and you will see the class there, choose the user and log in with the password (this class will have the layout assigned to the iPad with the webclip, and other apps)


Edit: I got it working, you have to create a class and assign users and shared iPads to the class.

Then on the shared iPad login screen go to recent: and you will see the class there, choose the user and log in with the password (this class will have the layout assigned to the iPad with the webclip, and other apps)


Somehow I got it working, without any users or teachers assigned to the class.

I just made a class and assigned the iPads to the class, but my mistake was to add the web clip to the shortcut bar instead of the home screen (it even works with the quest account)

 


Good morning,

Has there been and progress on this? I checked the Jamf Pro Known Issues but I didn't see PI-002954 listed.