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Question

what happened to the Resource Center box??

  • September 22, 2025
  • 12 replies
  • 136 views

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For awhile both Jamf Pro and Jamf Protect had a Resource box on the dashboard page.  Both are gone now and we are just redirected to countless webpages to click through to find the information buried. Another useful tool gone….

12 replies

dan_ashley
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  • New Contributor
  • September 23, 2025

It now appears there is this really annoying button for Resource Center today appear in Jamf Pro.
It shows on every screen I navigate to & block access to buttons underneath it.

In my opinion, the Resource Center should only be appearing on the dashboard of Jamf Pro, and there should be a check box somewhere to choose wether you want it presented or not, as what Jamf have now done is extremely annoying.

 


dlbrabb
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  • Contributor
  • September 23, 2025

You are able to click and hold on the Resource circle, then drag it anywhere on the screen.


RandonR
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  • Employee
  • September 23, 2025

@dan_ashley Hello. We are in a scaled rollout of the new Resource Center across all Jamf products, so you may experience different workflows during this transition period. We appreciate your patience and valuable feedback as we work to deliver an enhanced experience. Thank you for your continued support and have a wonderful day!


dan_ashley
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  • New Contributor
  • September 23, 2025

Although I acknowledge you can drag the annoying Resource Center blob somewhere else on the screen, that’s still a poor experience and a user should be able to close it or get rid of it completely rather than it being in your face on every screen within Jamf Pro. Resource Center really should be contained to just the dashboard view of Jamf Pro at most, like it used to be.


RandonR
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  • Employee
  • September 24, 2025

@dan_ashley Thanks so much for the information! We will continue to make iterative improvements based on a number of factors - including your feedback. Thank you.


CaseyFields
  • Explorer
  • September 24, 2025

For awhile both Jamf Pro and Jamf Protect had a Resource box on the dashboard page.  Both are gone now and we are just redirected to countless webpages to click through to find the information buried. Another useful tool gone….

That’s frustrating! Losing the Resource box definitely makes accessing info more cumbersome. Hopefully, they bring it back or simplify the navigation soon.


RandonR
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  • Employee
  • September 24, 2025

@CaseyFields We hear you! Working on a solution for you and hope to share that soon. Thanks so much for the feedback.


danlaw777
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  • Valued Contributor
  • September 24, 2025

@CaseyFields We hear you! Working on a solution for you and hope to share that soon. Thanks so much for the feedback.

add me to the list of “hope it comes back soon”


Forum|alt.badge.img+14
  • Author
  • Valued Contributor
  • September 24, 2025

Oddly it still does not appear for me as of this morning.


RandonR
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  • Employee
  • October 1, 2025

@bfrench We have restored the Resource Center for Jamf Pro today and are actively working on the Jamf Protect one as well. Hopefully that helps!

@dan_ashley As we re-launched the Resource Center for Jamf Pro, we listened to your feedback and have limited it only to the Dashboard. Furthermore, it is still movable - so if it covers a report somewhere, please shift to a better location.

@CaseyFields ​@danlaw777 It’s back! Hopefully you continue to appreciate it. Thanks for the feedback.


atomczynski11
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  • Jamf Heroes
  • October 15, 2025

The Resource Center icon does not appear in my Dashboard.

 


RandonR
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  • Employee
  • October 15, 2025

@atomczynski11 I sent you a private message to sort this out. Would love to understand more! Thanks.