Hello,
We are getting really frustrated with the ability not to control updates. With every release of macOS it seems to get worse. It gets extra annoying with people that have M1's that are standard accounts as well. We've tried a mix of scripts and things like install or defer. Simple commands like softwareupdate but now there is some bug where it just hangs and then recon and check-in breaks (also doesn't work for M1's). The MDM command mass action for update also is not really reliable. In general all the above for some machines it works ok but for a majority it's a huge fail. We are currently on Monterey latest for the most part and trying to get the rest of the people on Big Sur to upgrade. A big thing is not impacting people while working but at this point we are just tempted to force updates during a specific time of day. It seems like deferrals also just cause issues and aren't reliable.
What have people come up with that has a high success rate?
