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HiOur organization is hiring a Senior Support Specialist.Below are links to all the necessary info:Job PostingPosition DescriptionThanks.
This position is currently remote, however, once Covid restrictions are lifted, this would be onsite in Raleigh, NC.As a macOS Desktop Support Administrator, you should be able to handle first point escalation for all technical and process issues. Duties include:Provide technical subject matter expertise on macOS devices.Ensure proper communication and quick resolution as a crisis manager. Perform Root Cause Analysis for major \\incidents.Follow quality / security processes defined. Perform Trend analysis, identify top few incidents and work with respective teams to minimize reoccurrence.Perform troubleshooting, including hardware issues.Prepare weekly and monthly status reports. Participate in business meetings with various stake holders on a needed basis. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews as needed for new projects. Help train new team members. Able to work on Knowledge acquisit
As an IT Operations Engineer, you will be a strong and independent team member that is passionate about solving big problems with simple solutions, driving perfection, and building a great company. You have demonstrable experience in building scalable IT infrastructure while maintaining a high level of technology support. You are a creative thinker, problem solver, and learner. In this role, you will have a superb opportunity to implement and maintain highly effective, reliable, secure, and innovative technologies.What will you own?Administer and Support MDM tools (Jamf and JumpCloud)Provide advanced support for Google WorkspaceEffectively manage inbound support requests via helpdesk, tickets, email, and SlackSolve problems and support solutions related to macOS, Windows, Linux, mobile devices, and office printers.Root cause prevalent hardware and software issuesLead the charge in automating common processesMaintain an updated knowledge base Provide Executive support and trainingO
Markforged is looking for an IT Help Desk Technician to join our Technology Operations team. The goal of the Technology Operations team is to provide integrated technologies and quality services to enhance productivity, safeguard information, and scale in a cost‐effective manner. We do this by listening to the needs of employees and maximizing the potential of the tools we offer. You will report to the Director of Technology Operations and will support all aspects of Markforged.As an IT Help Desk Technician, you will be a strong and independent team member that is passionate about solving big problems with simple solutions, driving perfection, and building a great company. You have demonstrable experience in building scalable IT infrastructure while maintaining a high level of technology support. You are a creative thinker, problem solver, and learner. In this role, you will have a superb opportunity to implement and maintain highly effective, reliable, secure, and innovative technolog
Lower Merion School District Information Systems Department is seeking candidates for a client system administrator position. The successful candidate will conduct the day-to-day administrative and management activities associated with client systems administration to include but not limited to the following: client mobile devices, client computers, other client systems, and services that support client computing. QualificationsThree to five years of work experience with hands on management of Mac (Jamf Pro preferred) and Windows endpoint management systems (Altiris, SCCM, Workspace ONE, Intune, etc).Experience in creating, documenting, and supporting lifecycle workflows for macOS, Chrome OS, iOS, and Windows devices including provisioning (or imaging), software deployment, patching, and retirement.Create and maintain group policies (Windows) and configuration profiles (macOS/iOS) per best practices from app vendors, CIS security baselines and others to support the District'
Thank you for your interest in this opportunity! We have filled the position. About the Opening:Alkami Technology, is a fast-growing FinTech in Dallas, TX. We are looking to hire someone with both cloud and JAMF expertise to help us automate the configuration and encryption of Mac and Windows devices using Microsoft Intune, JAMF, and some AWS dependencies. Advanced technology projects, infrastructure support, and cloud-based networking across multiple clouds will all be key cornerstones of this Agile team. About our Company: Founded over 12 years ago, Alkami builds and delivers the nation’s most innovative cloud-based digital banking (online and mobile apps) for Credit Unions and Banks with over 10M users on our platform. Through our bold investments in technology and people, our clients confidently grow, adapt quickly, and build thriving digital banking communities to compete against the Megabanks. We have been recognized as: Best Place to Work in F
As someone who's recently change organizations from being company A's Jamf Admin to Company B's Jamf Admin, I'd been pretty used to checking the Job Board every few days. It was an effective and easy to use board. Position, Company, Location, and date posted. The NEW board, however, has basically none of that info on it (unless I'm grossly missing something)? The simple, at-a-glance info is gone. Having each column sortable was very handy whether you wanted to sort by date (can still do) or by company (can't do anymore). Also the I think the search feature has been reduced, where previously I could search just the contents of the job board (say looking for jobs in Florida I could search "FL" and quickly/easily get results just for jobs) but now it's searching EVERYTHING?The existing job board format doesn't seem to have matched the global upgrade.
Trams I Econocom are looking for an energetic and enthusiastic 1st Line Support Analyst to be part of our technical team. As a member of the support network, you will need first rate communication skills, be keen to learn new and evolving IT solutions and maintain our customer-centric approach. Key responsibilitiesRemote support via telephone and emailHelp desk call logging,1st line support and escalationLog file collection and basic analysisDaily tasks will includeCheck daily “TramsCloud Vault” Core Backups of customers and investigate and fix any failures of backup.Check Apple Push Notification Certificates for customers.Check Helpdesk every morning, making sure every ticket is up-to-date and any pending tickets are being chased or closed.Upgrade “TramsCloud” (JamfPro) Instances.Update customer documentation.Log Change Requests for various Tramscloud tickets where necessary (Instance Restarts, instance upgrades and etc).Check Patch Management.Check and create public facing
Foundation is an IT service provider, with headquarters in downtown Minneapolis. We're looking to add to our staff, specifically a macOS engineer who can really help our clients get back to work. See the Indeed posting here.Learn more about Foundation at https://fndtn.com
We are looking to fill an opening for a Tier I Tech Support position. Apple hardware repair experience is a plus. Our deployment is 100% Apple and we utilize Jamf. Feel free to message me with any questions!https://twentyfirstcentury.tedk12.com/hire/ViewJob.aspx?JobID=387
I’m hiring for a Mac Engineer II within my engineering team for End User Computing at Best Buy. This role will be helping to push forward our strategy in MDM, Zero-Touch Provisioning, Conditional Access, and Employee Choice. Please check out the job description and share within your networks. If you know anyone who may be a great fit for this role, please encourage them to apply. Please let me know if you have any questions about the role. Apply online:https://www.bestbuy-jobs.com/job-detail/?id=825546BR
A colleague sent me this today if anyone’s interested in a cheap certification:https://www.ilounge.com/news/daily-deals/the-apple-certified-support-professional-macos-11-courseThe Apple Certified Support Professional MacOS 11 Course is 89% OffiLounge has a special deal on the Apple Certified Support Professional macOS 11 Course, which allows you to become a technical coordinator, help desk professional or power user of macOS.The ACSP course gives you everything you need to know about the core functionalities of macOS, including being able to perform basic troubleshooting, add multiple users and configure key services, among others. It has 42 lectures and offers approximately 12 hours’ content, after which you’ll be familiar with macOS at a deeper level.After finishing the course, you’ll understand processes and applications within the macOS environment and can explore data management and file systems with ease. It’s an excellent starting point for those who want to become more technica
We are looking for a JAMF Engineer specializes in architect, test, and implement JAMF Connect Login/Azure AD login workflow.We are accepting remote applicants. If you are interested please apply directly to our job posting on our website:https://turnertech.com/join-our-team
Hi All,We are looking for an ICT Technician and Trainer, ideally with work experience in an International School environment.https://t1p.de/zco4Please feel free to contact me if you have any question or send your CV to recruiting@bonn-is.de.Best wishes,Alex
We are hiring an IT Support Specialist to join our team here in Basel, Switzerland. We’re about 95% Apple here (1:1 laptops, media/music labs and lots of iPads), and the right candidate will be supporting a wide range of tech, from macOS, iOS to classroom AV, alongside account management tasks and everything in between!Jamf 200 and ACSP certs a definite bonus.Experience supporting technology in education would also be advantageous, as well as exposure to Windows systems/Active Directory/Google Admin.Our recruitment page (https://www.isbasel.ch/join/working-at-isb) has all the information you’ll require about the school and how to apply.Direct link to JD here:https://www.isbasel.ch/connect/news/linked-post/~board/employment-public-job-postings/post/it-support-specialist
Your focus will be on managing our Jamf environment, Mac endpoints, and iOS devices; with a bias towards making incremental, valuable improvements. You will manage all aspects of Jamf from Policies, Configuration Profiles, reporting and alerting, to backend connections with Okta, SnipeIT, and Apple Business Manager. You will use our existing tooling and propose new tools where appropriate to automate, secure, and improve the end user endpoint experience. In this role, you will make data driven decisions, ensure that we are using and building tools that resolve common issues, and proactively address issues before they are found by end users. You are a highly motivated self starter with proven analytical and troubleshooting skills. You have a customer driven mind and enjoy contributing to a dynamic team environment.https://jobs.lever.co/asapp-2/6b41d1dd-d244-4d5d-897e-e47e240d08e4
Job descriptionSummaryTechnical Support Specialist position available for a growing Managed Services IT firm looking to expand the team. Our clients are located around the greater Boston area, Southern NH, Southern Maine, and occasionally beyond. A unique opportunity to join a small, motivated team with opportunity for developing your position into a key part of operations and management. Our services are Apple-centric and we serve small, medium, enterprise, and education environments. Your knowledge of Apple technologies is required, but should also be proficient in networking, cloud services, email systems, server administration, security, virtualization, MDM, Azure, G Suite, O365, VoIP, etc. This position is ideal for a driven, self starting, organized and professional leader who embraces the entrepreneurial spirit and lifestyle, and who wants to be a part of building a great company. We are looking for someone who is enthusiastic to jump in and be involved with all aspects of build
Avalara, Inc., (www.Avalara.com), is the leading provider of cloud-based software that delivers a broad array of compliance solutions related to sales tax and other transactional taxes.What is it like to work at Avalara? Come find out! We are committed to the following success traits that embody our culture and how we work together to accomplish great things: Fun. Passion. Adaptability. Urgency. Simplicity. Curiosity. Humility. Ownership. Optimism.We are building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make - every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there is an accompanying unique and nuanced tax compliance calculation.We are seeking a highly motivated, experienced Client Systems Engineer to join our team. https://www.avalara.com/us/en/about/jobs/job-details.oMvZgfwg.html
Looking for a sys admin with heavy SAAS management experience, full remote position. https://www.science37.com/Careers?gh_jid=3525294
PCC IT Client Services is looking for a few Application Analysts that will provide Portland area district-wide technology analysis, Windows scripting, application coding, endpoint (PC Mac) imaging support, and software deployment for Portland Community College. This is a critical new position within Client Services and will be responsible for district-wide management of software configuration scripts, application code and vendor systems for maintenance and support of our large and complex endpoint environment. As the Application Analyst, you will:Collaborate with IT management and support multiple IT campus teams to enable automation of software distribution.Participate in technical working groups (Kace Delegated Admins, Jamf Delegated Admins, Workstation Control Board, etc.). Handle advanced jamf and Kace K1000/K2000 tasks, including maintaining existing computer images and determining how to further leverage the platforms to better optimize technical support capabilit
https://careers-evolverinc.icims.com/jobs/4028/apple-user-experience-%26-mdm-engineer/job Evolver is seeking Apple User Experience and MDM Engineer to work in Washington, D.C. Essential Job Duties and ResponsibilitiesResponsibilities:The successful candidate will provide expertise in the management and administration of Apple Mac OS X and iOS technologies in a Federal Government enterprise environment. Also, as a minimum, shall be responsible for:Developing, deploying, and maintaining Mac OS X and iOS configuration settings using the JAMF Software Casper Suite System Administration of cloud hosted instance of JAMF Software Casper Suite that supports approximately 3,000 apple end points (including iPhones, iPads, Mac Desktops and Laptops, and Apple TVs).Providing Tier III support for the configuration, installation, troubleshooting, and maintenance of Mac OS X and iOS systems and applications. Minimum Qualifications and RequirementsQualifications:3 years of Inf
California Lutheran University in Thousand Oaks, CA is hiring a Computer Systems Specialist Level 2 with a focus on Apple/Mac. The position will deal a lot with JAMF but doesn't necessarily require experience with it -- just a desire to learn!Cal Lutheran offers outstanding career opportunities. Employees enjoy excellent benefits that include health, dental and vision coverage; generous vacations, holidays and retirement options; and tuition assistance for staff members and their family.If you're interested, please apply below and e-mail directly at jobryan@callutheran.edu. I will pass it on to the powers that be!https://careers.callutheran.edu/postings/7912
Roostify is growing fast! Looking for energetic, self-starter IT Support Professional who is based in Austin Texas area. Feel free to DM me. More details here:IT Support Specialist Check out our other openings: All Job Openings
We're looking for a support engineer to join our team who will be responsible for managing our Jamf Pro instance and supporting our end users. The role is based in our Bromley South office, but with flexible working from home so the majority of the time it will be remote working. If you're interested and would like to know more check out the link belowhttps://www.directlinegroupcareers.com/job-details/R-10679/
Our Mission “Everyone prepared! Everyone saved!”Our Vision To be the standard of excellence for Christian schools. Our Values Family, Academics, Innovation, Truth and High-Achievement provide the framework for our values. Faith
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