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Company: MERGEDepartment: ITLocation: Kansas City (preferred)ExternalURL: https://www.linkedin.com/jobs/view/2553700677/?refId=AA7xurzKFmyQ44LzNJv1Gg%3D%3D&trackingId=5ESvBpTWexVSpwkAG2XDNQ%3D%3DSummaryIT Support Specialist (Entry Level) Job DescriptionMERGE is hiring for an entry-level IT Support Specialist. While we prefer to hire someone local to our Kansas City office, we are open to excellent candidates in any of the cities where we currently have a presence (Atlanta, Boston, Chicago, Costa Mesa, Kansas City, New York). ResponsibilitiesAs our IT Support Specialist you will responsible for being the first line of technical support for agency personnel for technology services used by the agency and will report directly to our IT Support ManagerProvide first level technical support to end users, troubleshooting hardware and or software issues.Monitor and manage incoming tickets in our Ticketing System, Zendesk.Escalate critical problems to other members of the agency IT Team or third
Company: The Chapin SchoolDepartment: Location: New YorkExternalURL: https://chapin.recruiterbox.com/jobs/fk0uag9?source=JAMFJob DescriptionAt Chapin, we rely on our IT systems and infrastructure to power the solutions that support faculty, staff, and students to achieve business and academic excellence in a predominantly MAC environment. The Systems Administrator will use their technological skills to support all aspects of information technology at the school to make us more efficient. They will analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training tailored to the needs of our community members. This position is a full-time, 12-month position reporting to the Director of Technology. ResponsibilitiesLead IT projects, including the design and deployment of new IT systems and services.Develop and maintain Mac deployment automation architecture, design/migration, and troubleshooting. Monitor performance of IT systems and the ne
Company: When I WorkDepartment: ITLocation: Remote US/Canada (org is Minneapolis-based)ExternalURL: https://wheniwork.applytojob.com/apply/TRutXSCBbl/IT-Systems-AdministratorSummaryIT Systems Administrator managing zero-touch Apple device deployment and SaaS platforms at a cloud-centric, remote-first tech startup. Job DescriptionAs an IT Systems Administrator, your primary responsibility will be maintenance and management of When I Work’s cloud-centric internal IT infrastructure, ensuring that employees are able to work securely, effectively, and efficiently. You will report to the IT manager and work closely with your IT peers to respond to support requests, manage deployment processes, and continuously find opportunities for service improvements. You will manage a 100% MacOS fleet of devices across the US & Canada, operating in a zero-touch, zero-trust model. ResponsibilitiesIn this role you will: Work with your IT colleagues to design, implement and manage When I Work’s intern
Company: ZooxDepartment: Location: Bay AreaExternalURL: https://zoox.com/careers/job-opportunity/?job=b98012e4-b8ad-422d-9a7f-01d309c91d85Job DescriptionThis position is part of the IT department at Zoox and belongs to the IT Applications team. Zoox’s Desktop Engineer is responsible for enabling high-quality user support by providing tooling and analytics to our Client Services (Help Desk, Tier I & II) team. Ranging from providing hardware recommendations to packaging and deploying software company wide, the role is multifaceted and ever-evolving. As the company brings new technologies online, the Desktop Engineer will be responsible for enabling Client Services to support users as they adopt new applications and processes. In this role, the employee will be surrounded with exceptional peers and will be exposed to many challenging tasks with opportunities to learn and grow. Responsibilities Experience with Endpoint Management platforms - Jamf Pro, Microsoft Endpoint Manager (Intune
Company: Doghouse RecruitmentDepartment: Location: AmsterdamExternalURL: SummaryMac Engineering position in a company with the fastest growing infra platform of the moment. You are probably using them ;) Job DescriptionFor one of the most successful IT companies in the Netherlands (Amsterdam) we are looking for Mac / Apple Engineers. The company has grown from 10 to 1500+ employees in 10 years’ time. Doing so they never lost their startup – pragmatic - DNA. Taking ownership is a must and leads to responsibility!They are slowly but surely dominating the online payment industry globally (offices in the US, Latin America, Asia and HQ in Amsterdam), running the fastest growing on-prem Infra platform in the world! Mac Support Engineer: • Above all a great communicator who likes to proactively take ownership, a problem solver;• 3+ years’ experience on supporting Apple / macOS / iOS;• Understanding of Bash or Python / Command Line is required; • JAMF knowledge is a big plus!• Aut
Company: ITVDepartment: Group TechnologyLocation: London ExternalURL: https://itvjobs.referrals.selectminds.com/jobs/workplace-devices-engineer-523SummaryThe Group Technology Services teams are charged with ensuring a quality operational service across all the tools and systems, and with delivering ongoing improvements and upgrades in line with business priorities. Group Technology is central to our overall technology strategy and ensures we have the tools and tech to be Britain’s largest and most loved broadcaster. Job DescriptionThe Devices team sits at the heart of the colleague experience at ITV, delivering solutions to complex problems to enable ITV to deliver on its strategic objectives. We work at pace but recognise work should be enjoyable, empowering everyone to have a voice and encourage collaboration and debate over a ruling voice. The team are responsible for the management and lifecycle of ITV’s Mac, Windows, iOS and print devices, enabling ITV colleagues with the latest f
Company: CompNowDepartment: EngineeringLocation: Alexandria, NSW, AustraliaExternalURL: http://www.compnow.com.auSummaryCompNow is looking for an experienced Mac focused Systems Engineer in Alexandria. This role focuses on assisting our clients onsite with all things Apple related.Job DescriptionImagine working in a company where the people are down to earth and rewarded for achieving great things. The business is established, high tech, innovative, kicking goals and excelling at customer service. The onsite System Engineer will assist our customers with Apple related issues such as troubleshooting in all aspects of macOS/iOS devices.The Systems Engineer position will be required to perform installation, configuration, and integration of Apple products. Jamf Pro knowledge is requiredResponsibilitiesEvery day will bring exciting new challenges for you. You will be providing services across multiple vendor/vertical technologies, with a focus on delivering excellent Apple technology-centr
Company: RHDepartment: Location: RemoteExternalURL: https://www.ziprecruiter.com/c/RH/Job/Senior-Systems-Engineer/-in-Pleasanton,CA?jid=717c462046129549&utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organicSummaryRESPONSIBILITIES Implementation, administration and configuration of JAMF Pro Enterprise environmentBuild and maintain user-friendly software update and patching workflows.Work with security team to enable and enhance CIS settings on endpoints.Maintain and enhance Apple Zero Touch deployment automation architecture, design/migration and troubleshootingLead the analysis of issues/problems and development of technical solutions as it relates to Mac OS, iOS, and JAMFContribute to development and ongoing improvement of industry best practices and standards for deploying enterprise Apple technologiesProvide technical expertise, guidance and strategic recommendations to other IT groupsWork with the Engineering and Operations groups to identify emerging inci
Company: Christian Academy of KnoxvilleDepartment: Location: Knoxville, TNExternalURL: http://cakwarriors.comJob DescriptionThe IT Specialist is responsible for providing Tier I-II technology support to all end users. This candidate will work across all school divisions (PreK-12) to support and maintain all existing technologies, including our 1:1 student iPad program and faculty MacBooks (approx. 1500 devices), while assisting in the implementation & training of new solutions as they are adopted. The primary responsibility of this role is to assist the IT Manager with supporting all CAK needs and initiatives related to IT, Educational Technology, Data Management, Data Security, Data Privacy, Risk Management, Communications Systems, and other related topics. These responsibilities can vary as needed. Strong problem-solving and project management skills are necessary. Critical thinking and customer service communications are critical. ResponsibilitiesTechnology• Administration and s
Company: Scrive.comDepartment: Location: MunichExternalURL: https://www.linkedin.com/jobs/view/2516567519/?refId=WjtiMmEfSyikWsg8pYvxMQ%3D%3DJob DescriptionThe role involves supporting local and remote employees with various desktop and mobile device support issues from the Munich office in Germany, with the majority of the company running macOS-based laptops, iPhones, and iPads.Planning for the future, the successful candidate will also help maintain JAMF Pro and the Apple-based fleet of devices by: ● Configuring and preparing new JAMF/macOS/iOS/tvOS versions as necessary● Maintain third-party applications in JAMF Pro patch management● Maintain the zero-touch enrolment configuration. Responsibilities: ● On-boarding & off-boarding employee user accounts and devices ● Managing permissions in various systems used by Scrive● Maintaining email groups/google drive permissions● Assist in other IT projects and support issues as required● Purchas
Company: Amazon Web ServicesDepartment: Client EngineeringLocation: SeattleExternalURL: https://www.amazon.jobs/en/jobs/1510843/systems-engineerSummaryAmazon Client Engineering is looking for an experienced Mac focused Systems Engineer in Seattle. This role focuses on managing clients and infrastructure all relating to Mac users at Amazon internal. Job DescriptionOur team is part of the AWS organization that owns the Client Management Systems, Application infrastructure, and Collaboration tools globally for Amazon. We build and maintain the solutions used to manage Amazon’s global Windows, macOS, and Ubuntu client fleets.We are looking for a Systems Engineer with a macOS-focused infrastructure and development background. We are using AWS products to evolve traditional enterprise tools and services at a large scale. If you are passionate about technology, enjoy working with others, and like to solve technical challenges, keep reading.In this role, you and your team will directly influen
Company: Allegiant AirlinesDepartment: Information TechnologyLocation: Las Vegas, NVExternalURL: https://recruiting2.ultipro.com/ALL1015ALGTC/JobBoard/e2cfc95e-b9d1-41d9-89bd-55c483290609/OpportunityDetail?opportunityId=99a4a630-1f40-4500-9387-15c97c6ab4feSummaryThe Apple Certified Technician provides superior technical skills and experience along with exceptional communication skills to translate a customer's issue into a fast and reliable machine repair. Our ideal candidate has outstanding customer service skills as they are responsible for receiving and responding to customer issues via, phone, email, and walk-ins. This is the perfect position for a person that has worked Apple Retail. You must be able to work unattended and without supervision. Job DescriptionThis is a great opportunity for those that have JAMF 100 or 200 certifications ResponsibilitiesJob Duties• Ensure all customers are assisted in a friendly, prompt, professional and ethical manner.• Provide proactive and t
Company: Lower Merion School DistrictDepartment: Location: Bala Cynwyd, PAExternalURL: https://lowermerion.tedk12.com/hire/ViewJob.aspx?JobID=3755SummaryLower Merion School District Information Systems Department is seeking candidates for a client system administrator position. Job DescriptionThe successful candidate will conduct the day-to-day administrative and management activities associated with client systems administration to include but not limited to the following: client mobile devices, client computers, other client systems, and services that support client computing. Qualifications Three to five years of work experience with hands on management of Mac (Jamf Pro preferred) and Windows endpoint management systems (Altiris, SCCM, Workspace ONE, Intune, etc). Experience in creating, documenting, and supporting lifecycle workflows for macOS, Chrome OS, iOS, and Windows devices including provisioning (or imaging), software deployment, patching, and retirement. Create and maintai
Company: Walker & DunlopDepartment: Information & Technology Location: Bethesda, MDExternalURL: https://walkerdunlop.wd1.myworkdayjobs.com/en-US/WD/job/Bethesda-MD-USA/Apple-Support-Services-Engineer_Req-249Job DescriptionThe Apple Support Services Engineer role serves as frontline technical and application support for all employees, supports all functions and components of the application and hardware infrastructure, and provides application function modification support, research, and training with a focus on customer service. What you will be doing: Serve as the first point of contact for customers seeking technical assistance over the phone, in person or via a remote support application Provide expertise and support in a Mac OS, Microsoft Windows 10, Windows Server, and Active Directory environment Administrate device policy and configurations using JAMF Pro Support applications such as Salesforce, MS Office 365, Zoom, Box, and Adobe Acrobat Manage Mac, PC setup and deployment f
Company: RocketmanDepartment: Location: RemoteExternalURL: https://www.rocketman.techJob DescriptionWe're looking for a Jamf Expert to take lead on clients' cloud-hosted Jamf Pro environments. Clients range from schools and non-profits to SMB and Fortune 500 companies. Learn the ropes to managing enterprise clients at this fast growing Apple-based MSP! ResponsibilitiesSalesImpress prospects with your vast knowledge as a Sales EngineerMeticulously assess a prospect’s environment through a Jamf Pro Health CheckCraft an elegant Project Roadmap and consultative Proposal to address client needs ProjectsLead update meetings with client stakeholders about the progress of time sensitive projectsLead whiteboard sessions about the technical aspects of a specific projectCollaborate with our team to build an incredible Jamf Pro server that brings clients to a Rocketman Approved stateImplement change management procedures MaintenanceProvide Tier 3 support for Jamf ProCollaborate with th
Company: RocketmanDepartment: Location: RemoteExternalURL: https://www.rocketman.techSummaryWe need a Jamf Expert! Job DescriptionWe're looking for a Jamf Expert to take lead on clients' cloud-hosted Jamf Pro environments. Clients range from schools and non-profits to SMB and Fortune 500 companies. Learn the ropes to managing enterprise clients at this fast growing Apple-based MSP! ResponsibilitiesSales Impress prospects with your vast knowledge as a Sales Engineer Meticulously assess a prospect’s environment through a Jamf Pro Health Check Craft an elegant Project Roadmap and consultative Proposal to address client needs Projects Lead update meetings with client stakeholders about the progress of time sensitive projects Lead whiteboard sessions about the technical aspects of a specific project Collaborate with our team to build an incredible Jamf Pro server that brings clients to a Rocketman Approved state Implement change management procedures Maintenance Provide
Company: Venables Bell + PartersDepartment: ITLocation: Remote or San Francisco, CAExternalURL: https://www.venablesbell.com/jobs/d88554ca-56fd-4968-bba3-b3c62f1357deSummaryThe Technical Services Coordinator provides primarily macOS and iOS technical and audio/video(A/V) support to the agency staff. Job DescriptionThe Technical Services Coordinator is the primary support person functioning in a helpdesk role. We are looking for an entry-level Technical Services Coordinator to join the team. Creativity is important at VB+P across all departments, including in our IT department so the ideal candidate would be a creative and pro-active solution finder, self-starter, able to work and thrive in a fast-paced environment, can work independently and as a team member. This a great opportunity for someone who has some technical support experience and is looking for career growth and the opportunity to make significant contributions to the team. Responsibilities•Monitor and respond to support r
Company: Apple IncDepartment: IS&TLocation: Elk Grove, CA or Austin, TXExternalURL: https://jobs.apple.com/en-us/details/200240725/platform-engineer-corporate-device-management-ecdpSummaryWe are looking for somebody who is passionate about technology and its implementation in large scale enterprise environments. If you thrive on developing solutions to interesting and challenging problems, then we’d love to talk to you! Mobile Device Management (MDM) plays a critical role keeping devices secure at Apple and is an essential tool that helps us deliver a user experience that meets the high expectations of our company’s employees. Our goal is to make the technology invisible so that everyone can focus on doing the work they love to do at the best of their ability. As the demand for our Corporate Device Management service continues to grow rapidly we are building a team capable of serving Apple’s needs at a global scale. We handle very large numbers of devices (macOS, iOS, iPadOS and t
Company: Oscar HealthDepartment: Information TechnologyLocation: New York, NYExternalURL: https://grnh.se/01fcf5131usSummaryHi, we're Oscar. We’re hiring an IT Analyst to join our Information Technology team in our Tempe office. Oscar is a technology-driven, consumer-focused health insurance startup founded in 2012 and headquartered in New York City. Our goal is to make health insurance simple, transparent, and human. We need your help to do so. Job DescriptionAbout the role: Working with our IT team, you will serve as the front line for technical support. We are growing rapidly, and building most everything from scratch on Mac, Linux, and Chrome OS. The ideal candidate will be someone who enjoys supporting systems with automation and security in mind, as well as provides cross-support for the other Oscar offices. ResponsibilitiesResponsibilities: Develop a deep understanding of Oscar’s internal IT function to support end users as efficiently as possible and increase SLAsFollo
Company: Oscar HealthDepartment: Information TechnologyLocation: Tempe AZExternalURL: https://grnh.se/6a50c1841usSummaryHi, we're Oscar. We’re hiring an IT Analyst to join our Information Technology team in our Tempe office. Oscar is a technology-driven, consumer-focused health insurance startup founded in 2012 and headquartered in New York City. Our goal is to make health insurance simple, transparent, and human. We need your help to do so. Job DescriptionAbout the role: Working with our IT team, you will serve as the front line for technical support. We are growing rapidly, and building most everything from scratch on Mac, Linux, and Chrome OS. The ideal candidate will be someone who enjoys supporting systems with automation and security in mind, as well as provides cross-support for the other Oscar offices. ResponsibilitiesResponsibilities: Develop a deep understanding of Oscar’s internal IT function to support end users as efficiently as possible and increase SLAsFollow ex
Company: Solana Beach School DistrictDepartment: Location: Solana Beach, CA ExternalURL: https://www.edjoin.org/Home/DistrictJobPosting/1390787SummaryUnder the direction of the appropriate administrator, perform a variety of complex duties in the analysis, design, programming, deployment, testing, implementation and maintenance of the district’s administrative and instructional support systems. Recommends improvements in the systems and procedures to meet district information requirements. In collaboration with various sites, departments and outside agencies, prepares, reviews, reconciles and maintains complex data sets generated for both intra- and inter-district uses. Provide district departments and personnel with information technology and procedural solutions to support specific funtionality requirements. Coordinate the implementation and and maintenance of operations supporting a complex local area networks (LAN), wide area network (WAN), phone systems (VOIP, Analog), security s
Company: WiproDepartment: Location: openings in Dallas, Belfast and anywhere in IndiaExternalURL: Job DescriptionThis role is part of a global team focused on systems management for Apple Mac computers. The role will include engineering on all aspects and features of JAMF Pro including JAMF Cloud. The resource will use their extensive JAMF Pro knowledge to assure the product is configured to deliver software, patches, and related services to the highest quality. Daily meetings and projects are ongoing which will allow the resource to use their leadership and coordination skills to meet planned objectives. Qualifications• 5+ years of experience in all aspects of JAMF Pro including infrastructure, database, software delivery, patch delivery, reporting, scripting, and security• Success in designing and engineering for large implementations of JAMF Pro in a multi-location environment.• Articulate in the English language with a proven history of delivering
Company: CREST Technologies, IncDepartment: Location: Sterling, MaExternalURL: http://www.crest-tech.comSummaryCREST Technologies, Inc has an opening for a System Engineer/Project Engineer position located within the central Massachusetts area (some travel required). Job DescriptionCREST works with educational institutions across the U.S. to ensure the successful deployment of Apple solutions in our customers’ classrooms. The Systems Engineer/Project Engineer position is a hybrid position delivering architecture, installation, configuration, and integration of Apple products. The successful candidate will need to be willing to travel to areas throughout the U.S. as needed and will be responsible for leadership and strategic thinking in a hard-working, positive, team-oriented environment. Candidates must demonstrate their ability to be resourceful, the desire and motivation to learn, and to teach others. Candidates must be able to work remotely, at customer sites and collaborate with
Company: Thompson School DistrictDepartment: Innovative Technology Services (ITS)Location: Loveland, COExternalURL: https://www.applitrack.com/thompson/onlineapp/default.aspx?Category=Technology+ServicesSummaryThis person manages mobile devices for staff and students as the primary Apple Device, and secondary Google Admin Console, Administrator. This includes the development of device deployment processes, configuration policies, testing, documenting, updating, and effectively communicating procedures. They will actively provide training and mentorship for downstream support teams and school staff. This position also provides hands-on field support on location and tier 2 technical support to district staff and students (clients). Job DescriptionSee https://www.applitrack.com/thompson/onlineapp/default.aspx?Category=Technology+Services. ResponsibilitiesSee https://www.applitrack.com/thompson/onlineapp/default.aspx?Category=Technology+Services QualificationsSee https://www.applitrack.com
Company: CREST Technologies Inc.Department: Location: Sterling, MaExternalURL: http://www.crest-tech.comSummaryCREST Technologies is seeking a full-time Apple Certified Macintosh Technician (ACMT). Job DescriptionRequirements for the job include: Current and applicable Apple certifications (ACMT, ACiT, etc)Experience repairing Apple computers and devices, either in technical support or hands-onAbility to communicate with non-technical customers about their serviceAbility to multi-task and work on multiple units at one timeAbility to work in team-based groups as well as on your ownReliable transportationGSX Experience Company DescriptionCREST Technologies, Inc. is a national leader in the management of technology deployments, tradeshow logistics, and corporate events in education and enterprise markets. For over 20 years, CREST has earned a reputation as a proven leader in the delivery of large-scale technical services, providing successful deployment planning, management, and impleme
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