We are a school new to Vivi and Jamf. I have seen the usefulness of the "App Configuration" area in Jamf for inputting settings for specific apps (Self Service and VMware Horizon Client for us) and I was just wondering if anyone knew whether the Vivi app supported configuration at least for setting the Organisation?Thanks,-Adam.

An internet connection is required to verify trust of the developer This app will not be available until verified. I have been getting this error message on some of our iPads. I believe the error message is incorrect, there is an internet connection at all times via WIFI or cellular.Unfortunately, the app developed for us does not start. I have already rebooted, uninstalled app, reinstalled - no improvement.At first, it only occurred on one device after a manual update of the self-developed app. Then on 3 others. The developer and app certificates are in order and valid until next year.I have no idea how to get around the message. For one device, reinstalling the app helped. Unfortunately not with the other devices.Google search is not helpful either.Do any of you have an idea how I can solve this problem? 

Has anyone ever ran into an issue where Self Service, profiles and other apps are not deploying after enrolling.Here is our issue: Our laptops are enrolled in our ABM and pointed to out Jamf instance. We get through the setup assistant and once we get to the desktop Self Service or any other apps do not deploy. There are times we get all the profiles but there are times we dont. Also in jamf when we search for the mac it comes under serial number and not the computer name and does not see that there are any local accounts. Almost as if there is no communication.  I opened up multiple tickets fro Jamf support but they have not been any help. I did try to set up a laptop at my home network and it did work so maybe its a firewall issue in our offices? We did just move to a new floor on our building Any ideas or tips to get this working  

Hello!  I have a fleet of Macs that are school-owned, and since they're managed and stored here in the school I have the AppleID System Pref blocked by creating a restriction in the configuration profiles. If a student clicks the "Apple ID" button in System Prefs (settings) they get a screen that says, "Blocked by administrator" or something to that effect.It's been working great!Until a student inadvertently found their way around it.Said student, in Safari, went to iCloud.com and logged in with their personal AppleID. Safari detected that they were indeed logging in with a valid ID and a popup appeared saying "Would you like to use this AppleID on your Mac?" Of course the student hit okay, then was presented with a Username and Password dialogue box with which they typed a correct password, and voila!  Now the student "owns" the computer.  Thankfully, the student is cool and came to me to tell me what happened. But in order for me to remove the AppleID from the compute

A couple of my users have experienced apps such as Chrome and FireFox deleting themselves after the migration from our previous MDM to Jamf.- We are using the migration tools from Jamf that were given to us after our migration meeting.- The only policies we have are for basic applications such as m365, OpenVPN, and Adobe.- Users retain their admin rights if they had them.- Chrome and Firefox are in our Self Service portal. I would like to find a solution to why this is happening. I keep going over our policies, our configuration profiles, and our prestage but I can't find a solution. We have zero uninstall policies and the only configurations that work on our computers are the initial Jamf Connect configurations and Windows Defender settings.When Jamf first enrolls or migrates, does it uninstall anything not in the provisioning script? Does it uninstall apps that are available in Self Service?

Has anyone found a way to bypass a password prompt when removing applications, system extensions or network filters on a machine via jamf policy. We are trying to silently remove something from users machines but we get a pop up for password prompt when doing so

I'm working on moving users away from using the App Store to install apps and instead using Self Service. To make this transition easier, I want users to be able to open and browse the App Store, but not install anything. That way, if the user needs an app, it's simply a matter of the user getting a screenshot of what they need and submitting a ticket with the request, and I will then add it as a Self Service app.The most straightforward way of doing this seems to be to just prevent users from logging on to the App Store, but I'm not sure how to do this. We are not currently using managed Apple IDs.A similar question to this has been asked several times, but it looks like no one has presented the solution I am looking for:https://community.jamf.com/t5/jamf-pro/disabling-app-store-access/td-p/46605https://community.jamf.com/t5/jamf-pro/config-profile-restrict-app-store-and-restrict-app-store-to-mdm/td-p/180089https://community.jamf.com/t5/jamf-pro/restrict-app-store-apps/td-p/219061http

I'm attempting to deploy Canon's Uniflow follow me printing service. Adding the print driver is easy enough and I can map the printer and add it via jamf admin. The issue I'm having is that the "URL" of the printer (LPD/LPR) is unique for each user as it includes their username. The URL is like this: lpd://<username>@xxxxxxxxxx/PrintAnywhere where I'd like <username> , to be their actual username. We are currently not bound to any directory service and have not deployed Connect yet (Azure AD). The local user account usernames are the same as their AD username. My question is this, what is the cleanest way to inject or replace the LDP address with their custom url that includes their username? Canon has been no help and I'll be honest in the fact that I'm not a scripting whiz.

I receive from Canon a SmartClientMac.iso package to deploy the UniFlow client and printer include settings.The SmartClientMac.iso is not supported in Jamf and its not possible to deploy.Inside the iso there is a dmg and a plist /jpg and ds store file.I already tried to convert the iso to dmg with the disk utility and after this deploy but it doesnt work.Is there a way to deploy the UniFlow client include the settings?

Hello mates, New to JAMFPro, just was wondering, I'm getting a "Your Mac is running the latest software update allowed by your administrator - macOS Mojave 10.14.4" message in Software Update, But I can't see any policies or config profiles that would prevent that. How can I push the option at least to upgrade to 10.14.5 through Software Update? Thanks in advance mates!

Hello - last post on this topic I could find was from 2015. Any way (Mojave and Higher) to disallow the "Reopen Windows When Logging Back In" across all Macs in a fleet? I know the way this is controlled behind the scenes has changed over the years. Thanks all!

I am new to Jamf Pro API and I am diving into more and more automations.  Can someone help me with how i would go about to updating multiple computer assignments for a static group by using computer names. If you have a working script, please assist. maybe via csv file?

Is there a way to send a pop up message to all Staff computers to notify them that there is an email problem?

Hi, I am trying to add Microsoft Offic 365 packages (Word, Excel, powerpoint etc..) to Dock but I got only ? mark. Obviously path is not correct.I have tried the below paths, none worked. Any help apreciated, please./Applications/Microsoft Wod.app/System/Applications/Microsoft Word.appfile:///Applications/Microsoft  Word.appfile:///Applications/Microsoft%20Word.app/Applications/Microsoft%20Word.app Thanks 

Is there a way to see the progress of a Mac App Store installation from Self Service?These installs always seem to take a long time without any feedback within Self Service. Right now I have a Mac that I am helping the local school contact troubleshoot. Currently they are trying to install iMovie and Garageband (I always tell them to do one at a time, but oh well), and both are just showing the spinning circle in Self Service. Even after a reboot.They have been sitting at this for over an hour. I was hoping that there was something I could check in Terminal to see the status of these installs. Anything possible?Tim

Our security team wanted to know what these two local accounts that are added to every macbook when its enrolled into jamf.  Does anyone know what each of them are used for and what access they have?Is it related to Jamf MDM or Jamf Connect?jamf-management         /private/var/jamf-managemen svc-securityscans-mac-jamf /Users/svc-securityscans-mac-jamf    

Hi,I have a few programs i want to install on our new iMacs, Logic.pkg, Papercut.dmg, Sibelius.pkg & netsupport.dmgI have searched and tried several scripts but nothing seems to work, JamF says the iMac has recieved the script but nothing happens.the packages are currently stored on a munki repository accessible by URL, if its easier i can copy them to a network share?i need it so they automatically download and install on the iMacs using Bash or Apple Script, i can see a lot of you are good at doing this type of scripting and i thank you for your help.PaperCut website:<?xml version="1.0" encoding="UTF-8"?><!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"><plist version="1.0"><dict><key>Label</key><string>com.papercut.client.agent</string><key>ProgramArguments</key><array><string>/Applications/PCClient.app/Contents/MacOS/JavaAppLauncher</string></arra

Hello Everyone!I've been working with Jamf Pro for a while now and have successfully deployed it for our laptop for business needs. However, I've encountered a challenge that I'd like to discuss with the experienced members of this community. Your insights would be greatly appreciated.Multi-Site Management: I'm currently managing multiple sites with varying laptop for business requirements. How can I optimize my Jamf Pro setup to efficiently manage these diverse environments? Any best practices or tips you can share?Custom Scripts: I'm keen to explore advanced scripting options within Jamf Pro for our laptop for business use case. What are some advanced scripting techniques or creative ways you've used custom scripts to automate tasks or enhance device management?Security Policies: How do you handle complex security policies within Jamf Pro for laptop for business scenarios? Are there any strategies or features you've found particularly effective for maintaining a high level of securit

The remote command Update OS Versions on supervised devices is no longer available to run on the Devices tab. The 'Next' button is greyed out. There is a box saying You can now use Software Updates to manage OS updates but I do not want to do that, I want to run the OS update remote command. How do we get this option back?  Thanks!

Recently acquired some new software called Rave Mobile Safety. I have a .pkg that I've made through composer.  It installs the software but it doesn't include the activation key.  When a user launches the software it asks them for the activation key.  Am I missing it somewhere during the process in composer or is it possible to create a script to add the key after in gets installed?

Hello, We use Azure AD and SSO with our Jamf cloud instance.When we log in to the Jamf self service with an Azure AD account, if we don't click "disconnect", each time we log in to the self service, it automatically logs in with the previously used Azure AD account.This poses a problem for us because our technicians can log in with their Azure AD admin accounts on the users' Jamf self-service in order to access administrative content but do not always log out properly.Therefore, users can subsequently open the self service and by clicking on "login" be automatically logged in with the technician's admin account.Is there a way to avoid this please?Thank you for your help

We've encountered an issue related to expired Wi-Fi certificates interfering with Kerberos and SmartCard logins, despite not utilizing SmartCards in our setup. Oddly, Kerberos perceives our expired Wi-Fi certificates as identities for SmartCard logins. Yet, when the certificates aren't expired, this issue doesn't manifest.Recently, SmartCard login has been inadvertently activated on some user machines. As a result, these users cannot log out of Kerberos SmartCard. We found a temporary workaround: deleting the expired Wi-Fi certificate and rebooting allows Kerberos to permit the user to log out. Interestingly, in the absence of any expired certificates, the Kerberos SmartCard cannot recognize any identities, preventing it from being set up on a user's Mac.I'm trying to create a policy script to delete any expired system keychain certificates, but I've hit some roadblocks. Would anyone have relevant scripts or recommendations I could leverage?Thanks in advance.

Before the last update we were deploying FileVault activation during enrollment via pre-stage. It was working fine until we upgraded to Jamf Pro 10.50.We encountered a issue: If you deploy a FileVault configuration profile in pre-stage, without enabling the new feature "Force Enable in Setup Assistant", the enrollment crashes with "Waiting for the management server..."

Hi All, I have created a local admin account in prestage and also a local admin account policy but whenever I login to it on the device it never works!Any advice or a better process to achieve this?

I have several users who are not receiving newest Xcode update via Mac Apps.  In self-service, it shows 14.3.1 but no install button, but an open button.  When the user opens Xcode, it's 14.1 and have tried to force updates to no avail. I am trying the unscope and re-scape method now, but its there any reason that the Mac App Store would do this?