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Cloud Maintenance

Learn more about cloud maintenance windows here.

  • 6 Topics
  • 8 Replies
6 Topics
Mitchell_Gordon
Mitchell_GordonCommunity Manager
posted in Cloud Maintenance
Cloud RDS Infrastructure Upcoming Updates

We have upcoming maintenance on your Jamf Pro Server. Planned RDS software updates will be performed during the times listed below. During this time, services may be briefly unavailable. Region-specific updates will be provided via StatusPage. Larger databases may see slightly longer interruptions.All times in UTCSchedule:August 22–23: Non-production (Sandbox) – All regions   August 29: Standard Hosted Servers Start Times.Hosted Data Region Time ap-southeast-2 15:00 ap-northeast-1 16:00 eu-central-1 23:00 August 30: Standard Hosted Servers Start Times. eu-west-2 00:00 us-east-2 05:00 us-west-2 08:00 September 5: Premium Hosted ServersAP-Southeast-2 19:00 - 22:00 UTC AP-Northeast-1 20:00 - 23:00 UTC September 6: Premium Hosted ServersEU-Central-1 07:00 - 10:00 UTC EU-West-2 06:00 - 09:00 UTC US-East-2 11:00 - 14:00 UTC US-West-2 14:00 - 17:00 UTC  We do not expect these upgrades to interrupt your day-to-day operations.

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jordan.becker
jordan.beckerCommunity Manager
published in Cloud Maintenance
Premium Cloud Infrastructure Patching | August 16, 2025

On Saturday, August 16, 2025, Jamf Cloud Infrastructure will be patched. During this time, you will be logged out of your Jamf Pro instance. The purpose of patching is to ensure that Jamf Cloud infrastructure and the database service are up-to-date, stable, and safe from security threats. Please see the times for our regions below.Hosted Data Region Date Start Time End Time us-gov-west-1 August 16, 2025 0800 AM CT 1200 PM CT

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jordan.becker
jordan.becker
jordan.beckerCommunity Manager
published in Cloud Maintenance
Premium Cloud Infrastructure Patching | May 24, 2025

On Saturday, May 24, 2025, Jamf Cloud Infrastructure will be patched. During this time, you will be logged out of your Jamf Pro instance. The purpose of patching is to ensure that Jamf Cloud infrastructure and the database service are up-to-date, stable, and safe from security threats. Please see the times for our regions below.   Hosted Data Region Date Start Time End Time ap-southeast-2 May 23 1400 UTC 1800 UTC ap-northeast-1 May 23 1500 UTC 1900 UTC eu-central-1 May 23 2200 UTC 0200 UTC eu-west-2 May 23 2300 UTC 0300 UTC us-east-1/2 May 24 0400 UTC 0800 UTC us-west-2 May 24 0700 UTC 1200 UTC Jamf Cloud Hosted Data Region Information

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jordan.becker
jordan.becker
jordan.beckerCommunity Manager
published in Cloud Maintenance
Premium Cloud Infrastructure Patching | April 5, 2025

On Saturday, April 5, 2025, Jamf Cloud Infrastructure will be patched. During this time, you will be logged out of your Jamf Pro instance. The purpose of patching is to ensure that Jamf Cloud infrastructure and the database service are up-to-date, stable, and safe from security threats. Please see the times for our regions below.   Hosted Data Region Date Start Time End Time us-gov-west-1 April 5 0800 CT 1200 CT

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jordan.becker
jordan.becker
jordan.beckerCommunity Manager
published in Cloud Maintenance
UPDATED: Premium Cloud Infrastructure Patching | March 22, 2025

On Saturday, March 22, 2025 (previously March 15, 2025), Jamf Cloud Infrastructure will be patched. During this time, you will be logged out of your Jamf Pro instance. The purpose of patching is to ensure that Jamf Cloud infrastructure and the database service are up-to-date, stable, and safe from security threats. Please see the times for our regions below.   Hosted Data Region Date Start Time End Time ap-southeast-2 March 21 1300 UTC 1700 UTC ap-northeast-1 March 21 1500 UTC 1900 UTC eu-central-1 March 21 2300 UTC 0300 UTC eu-west-2 March 22 0000 UTC 0400 UTC us-east-1/2 March 22 0500 UTC 0900 UTC us-west-2 March 22 0700 UTC 1200 UTC Jamf Cloud Hosted Data Region Information

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jordan.becker
jordan.becker
jordan.beckerCommunity Manager
published in Cloud Maintenance
Premium Cloud Infrastructure Patching | February 15, 2025

On Saturday, February 15, 2025, Jamf Cloud Infrastructure will be patched. During this time, you will be logged out of your Jamf Pro instance. The purpose of patching is to ensure that Jamf Cloud infrastructure and the database service are up-to-date, stable, and safe from security threats. Please see the times for our regions below.   Hosted Data Region Date Start Time End Time us-gov-west-1 February 15 0800 CT 1200 CT  

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jordan.becker

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