Hi folks!
Here’s a nice little quality-of-life improvement released just yesterday.
If you’re a Jamf Cloud customer and want to change the 20-minute timeout period for Jamf Pro, now you can manage it by integrating with Jamf Account — using just a Jamf ID (identity provider not required). You can extend the timeout up to 24 hours.
Basic instructions:
Log in to Jamf Account with a Jamf ID associated with your organization. The organization must have a Jamf Pro instance.
- Click Profile.
- Click Security.
- Adjust the settings for Inactivity timeout (up to 1440 minutes or 24 hours)

Jamf Account > Profile > Security > Session Options - Log in to Jamf Pro and click Settings.
- Click Single sign-on.
- Enable SSO Authentication and save.
- Copy your failover URL, and keep it available.

Jamf Pro > Settings > Single sign-on - Ensure you have a Jamf Pro account whose email matches your Jamf ID.

Jamf Pro > Settings > User accounts and groups - Open a private browser window or a different web browser. Or open a browser on a different computer.
- Test logging in with your Jamf ID email and password. (If you run into problems, disable single sign-on in Jamf Pro and save.)
This has one of the longest-lived and highest-voted feature requests in Jamf Ideas. Jamf Pro itself cannot manage timeout settings outside its own installation on a server, which is why a setting like this could never be part of the product. With Jamf Account integration, you can now manage the timeout.
If your organization has integrated an identity provider with Jamf Account, edit your identity provider configuration. You’ll find the same session options there.
