Hi,Just wondering how did you guys manage to fix it. I am upgrading from 10.8.5 to 10.9.4 and after upgrade, I get prompt inside Network Preferences. As soon as I click on it, it says - external image linkThis happens when I upgrade from older versions. When I deploy new image it works fine. Seems I am leaving something from the old configuration that is causing this to happen, but I can't manage to find what is the root of this problem.And yes, I don't want interface to be enabled, so I am using: security authorizationdb write system.preferences allow security authorizationdb write system.preferences.network allow security authorizationdb write system.services.systemconfiguration.network allow and then networksetup -setnetworkserviceenabled "Thunderbolt Bridge" "off" Still nothing works...Has someone encountered this before?

We recently upgraded from 8.73 > 9.31 and one of the things we noticed is our once-per-computer policies were running again on the computers as they cut over to the new JSS. We suspected our policy logs were being dumped on re-enroll. Thanks to our JAMF sleuths (Tim H and Dan K), we ran some tests and it looks like we may have found a bug. If we pull a JSS Summary we see: Flush history on re-enroll fase However, MySQL shows the opposite: $ /usr/local/mysql/bin/mysql -u root -p Enter password: Welcome to the MySQL monitor. Commands end with ; or g. Your MySQL connection id is 1264 Server version: 5.5.36-log MySQL Community Server (GPL) Copyright (c) 2000, 2014, Oracle and/or its affiliates. All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners. Type 'help;' or 'h' for help. Type 'c' to clear the current input statement. mysql> use jamfsoftwa

While syncing the home directories we are getting the following error message.{There is a problem syncing the file "file.txt"You do not have permission to sync this file. You can check your permissions in the Info panel in the Finder.}However, at the end of sync the file is successfully synced to the file server. The file is on Desktop and syncing to Windows server. On mac the user has Read & Write permission by default.

Hi everyone, I am having issues Screen Sharing incompatibility between my workstation and user's workstations preventing Casper Remote from working properly. For example, my Screen Sharing version is 1.5 and it wont connect to a user with 1.4 . I'd like to make a smart group to get a definitive list of who has what version of Screen Sharing in order to aid my troubleshooting, but I cant find a way to sort by the version number for Screen Sharing since it doesn't live in /Applications .I tried the method linked here https://discussions.apple.com/thread/3445128?tstart=0 , but it doesn't work since system/library/coreservices isn't indexed by spotlight. Does anyone have any other ideas? Thanks, -Mike

There is plenty of documentation on ways to distribute iBooks to iOS devices, but I require a way to distribute iBooks to users' macbooks and self service would definitely be a preferable way to do this. I am currently using composer to package the iBook and then adding a postinstall script to open the iBooks file so it is added in to the user's ibooks library and then delete that ibook from the install location. This does work, however an easier way to do this would be preferable.

Hey guys, When a user upgrades from 10.8 to 10.9 the system finds the Thunderbolt bridge interface. So every time the user goes into network it will say "device found Thunderbolt Interface" The only way to get rid of the message is to use admin creds. Does any one have an idea on how to deal with this? I would think a pref file could be changed or something. Thanks!

Hello, I have a weird question. I was wondering if there is a way to display a PDF (or something similar) when a user first logs in to their computer. I am looking for a way to send messages to users outside of their email, since students are not the best at checking there email.

Hi Everyone, I am currently running a upgrade of our Production server after taking the necessary steps to clone the VM, backup the DB and also snapshot the Virtual Linux server before running the upgrade. The JSS is running on a Redhat Linux Server 6.x and the MySQL DB is roughly 31GB located on a seperate drive. I've since run the linux upgrade at 6:30pm it is now 10pm (sydney time)I've looked at the JAMFSoftwareServer.log file and there is no entry after 18:32The last entry of the log is 2014-01-11 18:32:47,569 [INFO ] [Table ] - Altering column purchasing_information.enrollment_profile_id... When accessing the web url it's been stuck on Updating encoding for applications (Step 2 of 3)...Converting 11.61 GB... Do not restart your JSS. The progress bar looks like it's stuck but the animation of the progress bar is still moving. How have other fellow system administrators faired with there upgrades?How long did the entire upgrade take? T

I'm setting up VPP for the first time in a JSS of under 50 users and see that for now VPP works only with iOS. Is it feasible to use Profile Manager in the short term, then later on when Casper supports Mac OS VPP revoke the apps from Profile Manager and then start to use Casper for VPP for these same purchases?

I am a very confused new MAC admin. We went to MACs and JAMF Casper Suite because it had applications to help automate the process. the only thing that I have learned recently is that I need to take a scripting class and avoid composer. Help. The two apps that I am working with are Flashplayer 14 and OpenDNS ( I know that I need to contact their enterprise support.

Hi, I just started a new job about a month ago and the previous tech had a handful of Macs managed by Munki. I have no experience with Munki at all, so forgive my ignorance. Unfortunately, he did not leave any documentation behind. The problem I am having is that these Macs that have been managed by Munki have a bunch of preference panes in System Preferences grayed out. I cannot seem to undo this permanently. Here's what I've tried that has not worked:- following the steps here to uninstall Munki: https://code.google.com/p/munki/wiki/RemovingMunki- how to flush MXC cache settings (but the Macs I manage run 10.8 or 10.9 however I still tried this with no luck) - http://support.apple.com/kb/HT3540 The closest I've gotten to removing these MCXs was deleting the /Library/Managed Preferences folder. That worked until I rebooted than all those settings came back. If I remember correctly, Munki doesn't manage Macs like Casper meaning I don't think there's a

anyone know a way to disable the Chrome SharePoint plugin (that Office 2011 installs) through MCX or policy? It doesn't seem to load correctly so the user always sees "Could not load SharePoint Browser Plug-in". thanks!

I do a fair amount of manual queries directly from the 'jamfsoftware' database utilizing applications like Sequel Pro/MySQL Workbench and I am having trouble converting or getting the epoch time from the `computers_denormalized` table into something that is usable for reporting. I am running the below but am getting NULL values in return: SELECT `computer_name`,FROM_UNIXTIME(last_contact_time_epoch,"%Y-%m-%d") AS 'last check-in',FROM_UNIXTIME(last_contact_time_epoch) AS 'last inventory update'FROM `computers_denormalized` I know I could use the GUI or manually copy and paste the epoch numbers into some online converter but I am looking for something that I can do right in the sql code. Are there any sql gurus out there that could help? Thanks!

I tried to push out an application with Casper without problem, but when a user first launch the application, the application will prompt the user to enter the configuration / preferences (which should be common to all uses) and eventually saved to each individual users' ~/Library/preferences as plist. Assuming that I can duplicate this plist for all users, but how can I push this plist with casper allowing it to be copy to the individual user's preferences, when the user first launch this application.All helps will be appreciated.

Aside from the issues with the kernelcache in 10.9, has anyone successfully gotten 10.9 set up to use a RAMDisk?There was an article from the University of Utah on how to do this for 10.6. This worked even through 10.8 but I can not get it to work in 10.9. It just reboots the machine like there is a problem with the rc.netboot file. Seeing as how Apple continually revamps the internals of the OS, I'm wondering if it is still possible to set it to boot to a RAMDisk. Here is the relevant article: http://www.macos.utah.edu/documentation/administration/setup_netboot_service_on_mac_os_x_10.6.x_client.x_client/setup_netboot_service_on_mac_os_x_10.6.x_client-diskless_netboot.html

Hi all, we have an issue where, when netbooting and asking disk utility to partition/erase/unmount the Macintosh HD, there is an error that the disk can not be unmounted. Anyone had this before? Any solutions please? The Mac OS used to create the NBi is 10.9. If you'd like any more information let me know. thanks in advance for any help/suggestions.

Hello, I have created a policy to push a local account to all of our enrolled computers. I have labled the Username and Full Name as "Student". The issue is that our students can not go into that account and change the name to their name. After speaking with customer support they do not know of any scripts that would allow a standard user to make the change without a Admin password. So I am coming here to see if anyone has created a script or has seen one that will allow students to change the name of their account.

Hi Guys, This issue has been fixed by jamf but this recently happened on our college's Principal's ipad. We usually have 7 profiles on staff ipads 1x MDM profile, 1x certificate paylod, 1x Self Service and 4x Configuration Profiles. The Principal while outside the school premises over weekend lost the configuration profiles and the rest of the aforementioned profiles stayed on his iPad. It was later on fixed at school by just connecting the iPad to the Internet and then passing a command from jss. I am just wondering that if the profiles can still slip from the iPads just like that. is there anyone else who is facing the same issue.

Just finished installed 9.4 on a test machine, but I can't enroll my machines as I usually do. The user initiated enrollment option seems to be missing (at least from mine). The documentation shows that it has moved from 'Computer Management' to 'Global Management', but not for me (in either location). Anyone else seeing this?

Hi guys,Is there any way to restrict user from changing iPad name? When these were deployed, they were all named according to the Asset Number. Now the users' just change the name as they like. My Casper Inventory Report looks miserable.Thank you for any advice!!!

Hello all, Thanks in advance for any help with this issue. A user with administrator rights changed our local management account password on a Macbook Air. I have it straightened out by using that user's account to reset the management account password to what it should be. However, in the future I would like to have this problem taken care of remotely. My first thought was to use Casper Remote to reset the password, but it turns out it can't connect because it no longer has the password for the local management account it connects to via SSH. Then I thought to try creating a policy to execute that will reset the password, but it fails with "Error: This is the Remote Management Account for this computer. Please reset the password using the SSH Account section." when I use "sudo jamf policy". Now I have two questions:1. What can I do to remotely reset the local management account password without knowing what that password is, whether I can do it right

So I have Self Service running and it's great, people love it, not having any problems except one: When you click on something like, the last Flash installer or the latest Java install, the self service info windows changes to "Running policy..." and we get the progress bar, and when it's done... that's it. It just stops. Now I know it's finished and that it was successful, but what I'm hearing from my end users is that they have no idea what happened. Is it finished? Do I need to click it again? See, there is no visual or otherwise feedback that tells you the install is completed. So what I'm looking for is a way to pop up a message that stays on the screen for a couple seconds that simply says "Install completed successfully." Sorry I'm new to Casper and still trying to get the hang of it, but is there maybe a way to use the built in Jamf message thingy as a script, attach it to the policy that's set to run in self servic

Hi everyone, I am a newbie here (just took CCA a couple weeks ago) and still learning how to script as well.I am wondering if you can suggest the best way to deploy SPSS21 on the Mac. I have been following the suggestion by the IBM SPSS by using the silent install dmg and just run it using sudo ./*.bin and I was able to put the .bin and .properties of the silent install pkg under /Users/ and deploy it via policy and then run a script to install it and plan to write another script to remove .bin and .properties after successful installation. However, I run into problem when I tried to run the licenseactivator (under SPSS.app/Contents/bin) with the site license that I have saying that java can't open it. If I double click the licenseactivator.jar then I am able to activate the license. But when I try to check by clicking the license activation wizard then it would just give me a blank window.Any ideas? Thank you.

Tonight I installed a publicly signed SSL cert on our Windows based JSS (9.32), following the instructions here: https://jamfnation.jamfsoftware.com/article.html?id=115. I did this manually, not in the JSS interface. After installing everything seemed ok in terms of client communications, except after the SSL cert was installed clients would not enroll post imaging, and firstrun scripts were not executing. The only (not acceptable) workaround was to log in using our casper management account (which was created), then reboot. Then, the script would execute, but the machines were still not enrolled. The Jamf.log indicates that the reason is the account for enrollment does not have permissions. When I manually enrolled it (you can see this at the end of the log) with an account we use with our QuickAdd packages it worked fine. Because of the certificate change, I thought about how our default Casper Imaging setting is “Allow untrusted JSS certificate” so I tried unchecking that, but it

I'm trying to send a remote script to a set of student laptops through a policy and I'm having some trouble. I assume it's something to do with the management account is the admin and the account we want to alter is the student account (and a standard user?). The following terminal command sets the checkbox for "Block pop-up windows" to off when run in the user defaults write com.apple.Safari com.apple.Safari.ContentPageGroupIdentifier.WebKit2JavaScriptCanOpenWindowsAutomatically -bool true (found via http://macmule.com/2012/07/31/disabling-safari-5-1-xs-6-xs-pop-up-blocker-from-terminal-2/) When I set the policy to run on the test client machine (also 10.9.4, new image) in the student user it gives exit code 0, which some googling tells me is a success. The details of the policy log say Executing Policy Disable Safari Pop-Ups...[STEP 1 of 1]Running script Disable Safari Pop-ups...Script exit code: 0Script result: yet, the plist file never gets alter