7.2 - Smartgroups not updating

[#1]

Has anyone noticed that smart groups are not updating instantly after updating to 7.2 when a machine matches the criteria of the group? If I go in to edit the group, it updates, but not automatically.

Paul Austin
End User Computing Wells Fargo Corporation
704 427-0903

[RobertHammen]

Hmmmm, wonder if this is the same problem I had.
On Mar 17, 2010, at 11:57 AM, Paul Austin wrote:

At one site running 7.2, had to perform a true-up on Adobe Creative Suite licenses. So I had a policy to run the uninstallCS4 script from the Resource Kit, scoped to a static group of non-authorized users (named the policy with a 2 prefix so it would run first when a machine was seen), and do a recon when done. I also had policies which applied to a Smart Group of users who didn't have Adobe Acrobat Pro 9.3.0 or 9.3.1, to cache and the updates (by actually deploying a new Adobe Acrobat Pro folder).

Saw this happening on a few machines, where the 2uninstall policy would run and recon, a couple of other ones, then here comes the "cache and install Adobe Acrobat Pro 9.3.x" script. Uh, I just uninstalled the Creative Suite, at least 4-5 minutes have passed while running other policies (which may have also had recons as part of the policy), I don't want to re-deploy Acrobat Pro (which won't run anyway because of the licensing being removed as part of the uninstall). It seemed that the smart group wasn't getting updated quickly.

I ended up renaming the "cache and install Adobe Acrobat Pro" update policy with a z in front of the name so it would run last among all of the pending policies. Seems to have worked around the problem, but why I should have to is unclear to me...

--Robert

[rdagel]

I had the same issue to. If i had a policy that was based on a smart group, it would not only use the orginal computers in the smart group. If computers where added they did not run a policy, i found out that this was an issue because i have some software that needs to be installed after a computer is image. if you reimage a computer it would not run the policy again. I got around it by using the flushPolicyHistory.sh script after a computer is imaged then it will clear out the policy history for that computer and run the policy again.

[#4]

I'm also starting to realize that some Smart Groups are not properly
updating. Not cool. Hope this is addressed in the soon to be released
7.2.1.

[fsjjeff]

I know this is a bit of an older thread, but wondering if anyone has found a resolution to this issue? I'm just jumping into the Casper waters and running into this issue already. Kinda disappointed right now about that.

Jeff Dyck | Analyste de reseaux - Mac OS X
Conseil Scolaire Francophone de la Colombie-Britannique (SD 93)
3550 Wellington Street, Annexe B - Port Coquitlam, BC - V3B 3Y5
Tel: 778-284-0902 - Cell: 778-990-7960 - http://support.csf.bc.ca