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Jamf Pro

Powerful workflows for IT pros

Jamf Connect

Secure access to resources users need

Jamf Now

Device management basics

Jamf School

Approachable management for IT and educators

Jamf Protect

Protection from security threats

Jamf Safe Internet

Content filtering and network threat prevention for education

Products Activity

Resolved! Unable to see jump client in application list

Hiwe have recently pushed beyond trust jump clients to all our laptops via jamf . i can see the logs saying its successfully installed confirming from rep console establishing a remote session. however i am unable to see the app in the list of applic...  View more

Screenshot 2024-12-13 at 3.47.57 PM.png
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  • 3 replies
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Resolved! Clear shared ipads users

I remember before the renovation of jamf dashboard there was an option to clear all users on shared ipad. Now with the new dashboard I didn't find it, can someone tell me where was that option? Thank you,  View more

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Set Date and Time automatically

Hello community, Using Jamf Teacher I noticed a problem: Since all the management certificates have validation dates (for example until 2028), students can simply change the date on their iPads to 2029 and Jamf Teacher is unuseable, restrictions will...  View more

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  • 1 replies
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Unmanage device using API - None Mac

Hi Team, Apologies if this was ask before but I cannot find the proper process to unmanaged devices that are no longer on the network. A lot of conversation around using API and CURL command but as a none mac user, I cannot figure out how to use. I k...  View more

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Resolved! Jamf Connect Wi-Fi networks are currently unavailable

We have gotten some feedback from users that are working remotely about our Macs imaged through Jamf Connect. Users are seeing the message on their wifi, "Wi-Fi networks are currently unavailable." Users without hardline options are unable to login t...  View more

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Resolved! EA/Smart Group to determine if a user has accessed Terminal

I've created an EA with the script #!/bin/bash echo "$(mdls "/System/Applications/Utilities/Terminal.app" -name kMDItemLastUsedDate | awk '{print $3}')" and running it on my device, it returns 2024-12-12 as expected. I then created a Smart Group with...  View more

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Resolved! Scheduled OS Updates Not Installing

I'm testing scheduling OS updates in Jamf Pro 11.11.2. I have Software Updates setup to Download and Schedule to Install for the latest version based on device eligibility. I ensured that the bootstrap token is escrowed. On the target device I see a ...  View more

  • 161 Views
  • 9 replies
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Logic extra content

Afternoon All For those in education sector, how are people dealing with deploying the extra content for Logic sound loops etc.Packaging it unsurprisingly a none starter due to size. 68GB is way to big.Are there any good script out there? Looking aro...  View more

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Resolved! Jamf- beyond trust jump client-screen recording pop up

We are deploying beyond trust jump clients on all of our macs and following the instructions by setting up a configuration profile to enable all screen sharing, disk sharing other settings on the backend through jamf without users being notifiied how...  View more

Screenshot 2024-12-11 at 6.59.46 PM.png Screenshot 2024-12-11 at 4.00.43 PM.png
  • 110 Views
  • 5 replies
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ERB Testing push to MBAs

Hi all, Has anyone attemped to push the ERB Secure Browser to MacBook Airs/Pros. I am using Jamf Pro and have created a PKG through Composer. I have successfully loaded it on to two computers. However, I get an error on other computers. They are all ...  View more

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Removing Apple system apps from Dock

Hey all,Im using the JAMF Pro in house dock settings to remove apps though have hit a dead end with three Apple System Apps: Facetime, Apple TV and Apple StoreIm just wondering what is the best method for removing these last 3 from the dock. I have t...  View more

  • 144 Views
  • 11 replies
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Restrict installations via Terminal

We're looking into solutions for restricting users from download packages or software via Terminal. Just as an example, installing Homebrew via Terminal to install Python. Once users have access to Python, they are able to install and Python packages...  View more

  • 123 Views
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Declarative Device Management not enabled

Hey Folks, we have recently moved with our entire Fleet of iOS and macOS Devices to Jamf Pro. today Apple released iOS18.2 and we wanted to Update our iOS Devices using DDM. We noticed that non of our Devices, macOS or iOS, has DDM enabled. Does anyo...  View more

  • 131 Views
  • 6 replies
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Mac Cache Configuration using Two Servers

I have set up Cache Server 1 in City A, where I added the subnets of this location in the "content cache for" section. For my local network, I used the "custom public IPs" option and added a TXT record to the local DNS. This configuration is working ...  View more

  • 53 Views
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Macs randomly being renamed with a () after the hostname

We seem to have Macs already enrolled being added again into Jamf somehow, but since the entry is already there it overwrites the original hostname and adds a () at the end. These Macs are not being enrolled a second time, this appears to be random d...  View more

  • 106 Views
  • 4 replies
  • 1 kudos