Products
Experts and novices, welcome! Share your questions or answers in the product forums below.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Explore Forums by Product
Jamf Pro

Powerful workflows for IT pros

Jamf Connect

Secure access to resources users need

Jamf Now

Device management basics

Jamf School

Approachable management for IT and educators

Jamf Protect

Protection from security threats

Jamf Safe Internet

Content filtering and network threat prevention for education

Products Activity

Self-Service+ and Jamf Setup Manager

Hi All, We currently aren't using any tools like Jamf Setup Manager or DEPNotify. I was looking to implement these, but wondering what type of impact we will experience considering Classic Self-Service will be deprecated eventually. We aren't zero to...  View more

  • 40 Views
  • 1 replies
  • 0 kudos

Jamf Pro Training Education pricing?

Work within a school and looking to upskill the team on Jamf, we receive education pricing for Pro licences but can’t see anything about training. Is education pricing available or are we out of luck on that front?  View more

  • 27 Views
  • 1 replies
  • 0 kudos

Lock Desktop Picture Configuration Broken MacOS 15.5

Is anyone else experiencing issues with the "Lock Desktop Picture" configuration with MacOS 15? I recently updated our fleet from 14 to 15.5 and it seems to have broken our branded desktop picture. Not only has it reset the wallpaper to the default, ...  View more

Screenshot 2025-06-13 at 8.39.52 AM.png
  • 18 Views
  • 2 replies
  • 0 kudos

Okta Device Access - Passwordless

We currently use Okta SSO with Jamf Pro. Filevault is turned on for all our devices, which requires the initial local login. Then the next login is network credentials with SSO. Meaning, our users have to login twice. This works well, however we rece...  View more

  • 36 Views
  • 3 replies
  • 0 kudos

Resolved! Jamf Lock Pin Missing

One of our agents locked a macbook via the remote lock command from Jamf Pro and did not record the pin. One of our other agents then deleted the macbook out of jamf before releasing the lock. Now we have a bricked macbook that we have no way of gett...  View more

  • 221 Views
  • 10 replies
  • 0 kudos

Send Pop ups to users

Hi, I have the problem that my users often dont comply with some policies, like if they received a new device they have to return their old device within 14 days. Many of them just ignore that and my bosses are of no help here. Is there a way to just...  View more

  • 183 Views
  • 6 replies
  • 0 kudos

Jamf Managed Admin Account promting to reset password

We have a configuration policy that requires all users to set a password. When a user forgets their password, the only option I have is to log in using the JAMF managed admin account to reset the user's password. However, when I attempt to log in wit...  View more

  • 74 Views
  • 1 replies
  • 0 kudos

Best way to manage device enrollment

Hello Everyone Looking for some help/advice.... So we have multiple SITES set up in out JAMF Pro Instance, but right now every device is using the same pre-stage enrollment and then we have to go in and move the devices from the main jamf pro to the ...  View more

  • 162 Views
  • 6 replies
  • 0 kudos

Microsoft Defender Web Filter

I'm deploying Microsoft Defender web filter to Jamf managed Macs. It's working as expected when the computer is not connected to the corporate network but when in the office I'm having issues with traffic being blocked. I assume a firewall rule is re...  View more

  • 59 Views
  • 0 replies
  • 0 kudos

MacOS Tahoe Hardware Compatibility regex

Howdy everybody! Time for my annual post about how we all need to get our budgets prepped and ready to go for all the hardware we need to replace that Apple is dropping from its OS Compatibility list! I've modified my previous regex statement to take...  View more

Eltord_0-1749652712265.png Eltord_1-1749652905128.png
  • 284 Views
  • 7 replies
  • 11 kudos

macOS 16 is actually macOS 26 in System Report

Anyone else already installed the developer beta? Jamf lists macOS 16 in inventory after an inventory update, but system report shows macOS 26. I'm guessing this is something with how Jamf is pulling the version from the machine? Anyone else seeing t...  View more

DaneAbernathy_0-1749646156508.png DaneAbernathy_2-1749646418028.png
  • 225 Views
  • 4 replies
  • 0 kudos

Outlook Signature

Hello everyone, Could you please suggest where I need to copy the files to make an email signature template available in Outlook for all Mac devices? Or is there another way to achieve this?  View more

  • 156 Views
  • 4 replies
  • 0 kudos

Regex for macOS 26 and iOS 26

From @talkingmoose Many thanks again! • Regex looks for all Mac models compatible with macOS 26 Tahoe. May not be up-to-date with newly released models. https://gist.github.com/talkingmoose/3340d122ffd6b4fccb5f1319b7067f73• Regex looks for all iPhone...  View more

  • 304 Views
  • 1 replies
  • 13 kudos