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Question

Cannot remove Code42 backup App

  • April 2, 2024
  • 1 reply
  • 2 views

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Not sure if I am the only one experiencing this or not. We are using code 42 and some users folder /Library/Application\\ Support/CrashPlan was deleted. The app cannot be removed because it is locked and the uninstall script cannot be run because the aforementioned folder has been deleted. We also cannot reinstall the backup agent as we get a "Install failed contact the software manufacturer" error message. Has anybody experienced this and found a fix? I tried using the uninstall script from another computer but it failed saying that the script is not originally from the computer. 

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  • Contributor
  • April 2, 2024

Figured it out with a little more digging. 
Using 

sudo chflags noschg /Applications/Code42.app

allows you to remove the app and you can delete crashplan and reinstall. 


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