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Question

Deploying apps to iPad keeps asking for Apple ID


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We have a bunch of iPads (Nearly 100) that we've added to the MDM (some manually and some were put on there by our equipment provider) and have app licences set up on Apple School Manager. I can deploy the apps/licences through JAMF and they start to install on the iPads, but they keep asking for an Apple Sign In before it can actually install it.

Is there some kind of setting/profile somewhere that I can add to the iPad so it silently installs apps instead of asking every time?

3 replies

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  • Jamf Heroes
  • 2 replies
  • January 27, 2022

I usually see this happen when I forget to put a check next to "Assign Content Purchased in Volume" under Managed Distribution.


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  • Valued Contributor
  • 109 replies
  • January 27, 2022

If the tip from @jefftatnall doesn't correct your issue, try unchecking the "Free" box on the General tab for the mobile app(s).

 


Ahadub
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  • Contributor
  • 17 replies
  • July 23, 2024

We have the same issue.  We verified the "Assign content" is checked and the "Free" box is checked and grayed out so we can't edit it.


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