Deploying apps to iPad keeps asking for Apple ID

Hal1
New Contributor

We have a bunch of iPads (Nearly 100) that we've added to the MDM (some manually and some were put on there by our equipment provider) and have app licences set up on Apple School Manager. I can deploy the apps/licences through JAMF and they start to install on the iPads, but they keep asking for an Apple Sign In before it can actually install it.

Is there some kind of setting/profile somewhere that I can add to the iPad so it silently installs apps instead of asking every time?

3 REPLIES 3

jefftatnall
New Contributor

I usually see this happen when I forget to put a check next to "Assign Content Purchased in Volume" under Managed Distribution.

mmcallister
Contributor II

If the tip from @jefftatnall doesn't correct your issue, try unchecking the "Free" box on the General tab for the mobile app(s).

Screen Shot 2022-01-27 at 2.27.49 PM.png 

Ahadub
New Contributor III

We have the same issue.  We verified the "Assign content" is checked and the "Free" box is checked and grayed out so we can't edit it.