Posted on 11-18-2019 05:51 PM
Our students manage to find and enable the Apple TV Remote in their iPads to mirror and mess up the school's classroom Apple TV configuration by themselves. Just wondering is there a way for the school Jamf Pro to disable the Apple TV Remote in students' iPad? We are using 6th Gen iPad (iOS 12).
The Apple TV Remote can be manually enabled in the Settings > Control Centre > Customized Controls > Add the Apple TV Remote into Control Centre
Posted on 11-19-2019 06:06 AM
Hmm, the Control Center Remote seems to be built into the iOS, it doesn't depend on the app being installed. I tried installing the app and blocking the bundle ID com.apple.TVRemote which did hide the app, but the Remote was still accessible from the Control Center. I don't see anything else that can block this functionality, Apple would need to add it to their MDM Framework.
We force our Apple TVs into Conference Room mode, so when the Remote first connects to the Apple TV it does prompt for the code on the screen, which can give the teacher a clue something is going on if they happen to see it.. but then the iPad has already been paired. Fortunately we have the Apple TVs configured to prompt for the Restrictions code to get out of Conference Room mode so our students can't mess around.
Posted on 11-19-2019 08:16 AM
@chmoi Are these 4th Gen or newer AppleTV's? If so there is an mdm payload called TV Remote that you can play around with to either only allow certain Apple TV's to be paired or only certain iOS devices to pair with them. This will effect both the remote app and the the control centre button.