Skip to main content
Question

Entourage

  • March 31, 2010
  • 1 reply
  • 4 views

Anyone having problems with Entourage 2004/2008 mass of users getting message 'The folder Inbox cannot be synchronized with the server' You must empty the cache for the folder before it can be synchronized again.

Message comes up on all Inbox, calendar and sent. Clear cache does nothing message comes back after some messages com on.

> Running 12.2.4 os vary.

>Thanks for any info

1 reply

Forum|alt.badge.img+9
  • Contributor
  • April 1, 2010

Yes, we're dealing with that issue. AFAIK, it started appearing after applying Microsoft Exchange 2007 Rollup 4 for compatibility with Mail.app in Snow Leopard. Have you done the same thing? 12.2.4 doesn't help much; we're currently testing OS 10.6.3 (it had some changes for Mail) and awaiting a release of Mac Office 2011 to test.

- jS

Sent from a mobile device.

On Mar 31, 2010, at 4:27, "Silberg, Enrique" <Enrique.Silberg at yr.com<mailto:Enrique.Silberg at yr.com>> wrote:

Anyone having problems with Entourage 2004/2008 mass of users getting message 'The folder Inbox cannot be synchronized with the server' You must empty the cache for the folder before it can be synchronized again.

Message comes up on all Inbox, calendar and sent. Clear cache does nothing message comes back after some messages com on.

Running 12.2.4 os vary.
Thanks for any info

<ATT00001.c>