FileVault 2 Enabled User Set. but FileVault 2 Partition Encryption State: Not Encrypted

New Contributor III

I have had users follow the Apple procedures to enable FileVault 2  but on a few the Partition Encryption State still shows not encrypted even though than the users ID is showing as a FileVault 2 Enabled user.   Also of note there are no other local accounts on the system.  Any thoughts on what might be causing this?  


New Contributor II

I'm also experiencing the same thing.

New Contributor III

I also see this on a few devices in our Jamf Pro cloud instance. Essentially this is what we see, and the user gets prompted for credentials as if it's asking for FileVault to be unlocked.ssfilevault.png