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Question

Having an issue getting new device to work using Remote access

  • January 20, 2015
  • 1 reply
  • 0 views

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When I image a new device, the Self Service app is not installing, so have to enroll, completes but cannot Remotely manage with casper Remote.

Log:
Sending Wake On LAN command...
Opening SSH Connection to x.x.x.x
Authenticating...
Authenticating...
Authenticating...

Is there a Security setting change needed here?

1 reply

davidacland
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  • Valued Contributor
  • 1811 replies
  • January 20, 2015

SSH can be enabled in a few different places. In Casper imaging its in the main configuration. You can also check the box in Computer Management Settings > Check-In Settings in the JSS "Ensure SSH is enabled".

If your not sure if SSH is responding at all on the Mac you can test it with nc:

nc -z ip.or.dns.name 22

If its up you should be getting a "Connection to ip.or.dns.name port 22 [tcp/ssh] succeeded!"


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