Help Needed Using Parameter Values in Script

At first glance, nothing looks wrong in it to me.
I would probably add an echo line between the line that grabs the processRunning variable and the if/then block, like so:

processRunning=$(pgrep -i $processName)
echo "$processRunning"

if [[ $processRunning != "" ]]

Maybe somehow its not turning up empty and is grabbing something, which would be revealed with the echo line. Though really it shouldn't be picking anything up if the app isn't running as far as I can see.

As a thought, you don't need to do the string equivalence check. You can inspect pgrep's exit code directly:

if pgrep -q "$processName"
then
   echo "$processName is running"
else
   echo "$processName is NOT running. Search for ..."
   # /usr/local/bin/jamf policy ...
fi

@mm2270 @NTmatter Here's what I have now:

#!/bin/sh

####################################################################################################
#
# DEFINE VARIABLES & READ IN PARAMETERS
#
####################################################################################################
#
# A HARDCODED VALUE FOR "processName," "jamfPolicyType" and "eventorIDName" CAN BE SET BELOW.
#
# A list of accepted process name values can be verified in Activity Monitor.
#
# Delete the double quotes and replace with the desired process name and/or event name, e.g. 
# processName=Safari.app or eventorIDName=runSafariPolicy. For jamfPolicyType, pass "ID" or "event."
# 
# If this script is to be deployed via policy using the JSS leave the next line as is.
#
####################################################################################################

processName=""
jamfPolicyType=""
eventorIDName=""

####################################################################################################
#
# SCRIPT CONTENTS - DO NOT MODIFY BELOW THIS LINE
#
####################################################################################################

# CHECK TO SEE IF A VALUE WAS PASSED IN PARAMETER 4 AND, IF SO, ASSIGN TO "processName"

if [[ "$4" != "" ]] && [[ "$processName" == "" ]]
then
    processName=$4
fi

# CHECK TO SEE IF A VALUE WAS PASSED IN PARAMETER 5 AND, IF SO, ASSIGN TO "jamfPolicyType"

if [[ "$5" != "" ]] && [[ "$jamfPolicyType" == "" ]]
then
    jamfPolicyType=$5
fi

# CHECK TO SEE IF A VALUE WAS PASSED IN PARAMETER 6 AND, IF SO, ASSIGN TO "eventorIDName"

if [[ "$6" != "" ]] && [[ "$eventorIDName" == "" ]]
then
    eventorIDName=$6
fi

# CHECK TO SEE IF THE SPECIFIED PROCESS IS RUNNING, THEN ECHO STATEMENT DEPENDING ON CONDITION

processRunning=$(ps aux | grep -i $processName | grep -v grep | grep -v JAMF)
jamf="/usr/local/bin/jamf"

if [[ $processRunning != "" ]]
then
     echo "$processName is running. Run Inventory Scan and run script again at next check-in."
else
     echo "$processName is NOT running. Search for $jamfPolicyType triggered by $eventorIDName."
     $jamf policy -$5 $6
fi

Everything looks great except the if-else statement, specifically the $jamf policy -$5 $6 command. When the defined process is not running and the aforementioned command should execute, I receive the following error:

This policy trigger is already being run: root 125 0.0 0.1 2507300 14156 s000 S+ 12:47PM 0:00.18 jamf policy -id <PolicyID>

Any ideas?

Thanks, @mm2270! I didn't think that was an issue :)

Here's the wining script!

#!/bin/sh

####################################################################################################
#
# DEFINE VARIABLES & READ IN PARAMETERS
#
####################################################################################################
#
# A HARDCODED VALUE FOR "processName," "jamfPolicyType" and "eventorIDName" CAN BE SET BELOW.
#
# A list of accepted process name values can be verified in Activity Monitor.
#
# Delete the double quotes and replace with the desired process name and/or event name, e.g. 
# processName=Safari.app or eventorIDName=runSafariPolicy. For jamfPolicyType, pass "-id" or "-event."
# 
# If this script is to be deployed via policy using the JSS leave the next line as is.
#
####################################################################################################

processName=""
jamfPolicyType=""
eventorIDName=""

####################################################################################################
#
# SCRIPT CONTENTS - DO NOT MODIFY BELOW THIS LINE
#
####################################################################################################

# CHECK TO SEE IF A VALUE WAS PASSED IN PARAMETER 4 AND, IF SO, ASSIGN TO "processName"

if [[ "$4" != "" ]] && [[ "$processName" == "" ]]
then
    processName=$4
fi

# CHECK TO SEE IF A VALUE WAS PASSED IN PARAMETER 5 AND, IF SO, ASSIGN TO "jamfPolicyType"

if [[ "$5" != "" ]] && [[ "$jamfPolicyType" == "" ]]
then
    jamfPolicyType=$5
fi

# CHECK TO SEE IF A VALUE WAS PASSED IN PARAMETER 6 AND, IF SO, ASSIGN TO "eventorIDName"

if [[ "$6" != "" ]] && [[ "$eventorIDName" == "" ]]
then
    eventorIDName=$6
fi

# CHECK TO SEE IF THE SPECIFIED PROCESS IS RUNNING, THEN ECHO STATEMENT DEPENDING ON CONDITION

processRunning=$(ps aux | grep -i $processName | grep -v grep | grep -v JAMF)
jamf="/usr/local/bin/jamf"

if [[ $processRunning != "" ]]
then
     echo "$processName is running. Run Inventory Scan and run script again at next check-in."
else
     echo "$processName is NOT running. Search for $jamfPolicyType triggered by $eventorIDName."
     $jamf policy $5 $6
fi

Good! Glad that helped fix it. Just one comment. You can use ps axc to get the running process without needing to use the whole grep -v grep stuff. Like this:

processRunning=$(ps acx | grep -i "$processName")

Assuming you are entering in pretty basic process names, things like "Safari" "Microsoft Word" etc. that should work fine. Try it out if you want. I would also put the process name variable in double quotes in case its something with two or more words, like in the "Microsoft Word" example.