Jamf/Intune Question

shawes
New Contributor II

Hi,

We have configured everything in Jamf and Intune and things seem to work ok. I have one question though - when a user initiates enrolment via Self Service, they complete the Company Portal sign in ok and then they are asked to authenticate again for Jamf AAD. The enrolment process then gets stuck unless their account is temporarily excluded from the Conditional Access policy in Azure.

Is this expected behaviour? Or have I missed a setting in Azure/Intune? b7821a16eb3742bb96747a13b2fabd95

Thanks

3 REPLIES 3

maxmaxmaxmaxmax
New Contributor II

Is the Partner device management service set up, reporting as active, and scoped to your users within Intune?

shawes
New Contributor II

It is, yes

05de806f15f74db5b280cbcb008a8098

maxmaxmaxmaxmax
New Contributor II

What does your registration policy in Jamf look like?