Posted on 01-27-2021 11:41 PM
Just starting down this InTune road. The machines get added into Azure and go into InTune. However when I look at any of the machines in Jamf Pro under History > macOS Intune Integration Logs, I see a line like this:
UserIDhere 01/28/2021 at 2:29 PM Unknown Error
If I click "Send Update" on that same page in the machine record to send an update of inventory attributes to Intune outside of the standard communication, that is successful
If I check in Settings > Global Management > Conditional Access - I see a tick and Last successful heartbeat communication at 13:06 on 1/28/2021 (so that's updating) - Run Test button > The connection to Intune was successfully established. - Send Update button > Inventory attributes were successfully sent from Jamf Pro to Intune.
Anybody have an idea on how to troubleshoot this "Unknown Error" or seen it before?
Posted on 01-28-2021 01:27 AM
Hi @dlondon !
To me, Jamf Support has stated this as a product issue:
Closed: 6/19/2020 at 3:05 AM CDT Issue Summary Have the details of Inventory Submission in the Intune integration logs Root Cause PI-008435 Solution Summary Linked to Product Issue for Notification purposes.