Hi guys
I have managed several mac PRO.
but there are curios thing about mac's serial number.
some mac doesnt have serial number and its inconsistent.
sometimes its 3 or 4
pls anyone tell me why or suspected
thank you
Hi guys
I have managed several mac PRO.
but there are curios thing about mac's serial number.
some mac doesnt have serial number and its inconsistent.
sometimes its 3 or 4
pls anyone tell me why or suspected
thank you
Best answer by jcarr
If these devices were serviced by an Authorized Apple Service Provider, there is a process to ensure the replacement logic board has the correct device serial number. It's possible that this process was not completed correctly. You may want to check with your service provider.
As for the device record changing, you may want to check to make sure that you are looking at the same device record (check the record ID in the URL). When a device has a logic board replacement, it will have a new UDID even if it has the same serial number, and will then create a new record in Jamf Pro when enrolled.
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