Migration issues?

Not applicable

Hello all. I'm new to the list and new to the Casper suite. I'm having issues with casper remote after migrating the server to a new machine, but same hostname/IP (just a fresh install on the server that we used for the initial setup).

The history is that I have been figuring out how to best use things, testing, etc. All seemed to be fine. I also decided I wanted to test the migration to a new server. I followed http://jamfsoftware.com/kb/article.php?id=032 - all seemed to go fine. Again, it was especially easy since the hostname/IP stayed the same.

However, it seems something may not be right with our install. Why? Using Casper remote (which seems to invoke a HTTP download) does not seem to work. Imaging seems to althought I have not looked at the logs to verify.

The following is an attempt to install 2 packages using casper remote. Seems like HTTP downloads are not working? How can I verify that I didn't leave something out during the migration? Any suggestions on figuring out what is not working?

When looking at packages on the server, the packageID for each package is:
Sophos Antivirus: https://xserve2.hadw.com:8443/editPackage.html?package=7

AA remove sophos: https://xserve2.hadw.com:8443/editPackage.html?package=26

---------------------------------------------
Client /var/log/jamf.log
----------------------------------------------
/usr/sbin/jamf is version 7.2
Executing Policy TEST: Install Sophos Anti-Virus. and Sophos AA Remove Anti-Virus...
Downloading BOM for Sophos AA Remove Anti-Virus.pkg...
This Apple Package did not have a valid index.bom file. Assuming it is a flat file package.
Resuming Download of http://xserve2.hadw.com:80/CasperShare/Packages//Sophos AA Remove Anti-Virus.pkg...
Error: Package not succesfully downloaded: 33
Downloading BOM for Sophos Anti-Virus.mpkg...
This Apple Package did not have a valid index.bom file. Assuming it is a flat file package.
Resuming Download of http://xserve2.hadw.com:80/CasperShare/Packages//Sophos Anti-Virus.mpkg...
Error: Package not succesfully downloaded: 33
Running Recon...
Gathering Application Usage Information...
Finding Extension Attributes...

2989-imac:~ admin$ cat /etc/jamf.conf ####
#### jamf.conf -- JAMF Software Configuration File
#### this file will allow the jamf command line binary #### to locate the JSS (JAMF Software Server)

serverAddress = xserve2.hadw.com
serverPort = 9006
securePort = 8443
serverPath = ssl = true
vncPort = 5999

----------------------------------------------
Casper Remote log
----------------------------------------------
Sending Wake On LAN command...
Opening SSH Connection to 10.200.1.48...
Accepting authentication method...
Authenticating...
Successfully authenticated.
Verifying Computer's Identity...
The MAC Address has been verified.
Checking Operating System Version...
Running Mac OS X ProductVersion: 10.6.3 BuildVersion: 10D578 2989-imac:~ admin$ 10.6.3 BuildVersion: 10D578 2989-imac:~ admin$ (10D578 2989-imac:~ admin$)
Verifying /usr/sbin/jamf...
/usr/sbin/jamf is current (7.2)
Verifying /usr/sbin/jamfvnc...
/usr/sbin/jamfvnc does not exist.
Running Upgrades...
Verifying /private/etc/jamf.conf...
The jamf.conf file was recreated.
Preparing Management...
Executing Policy 2010-04-26 at 3:01 PM | jssadmin | 1 Computer...
Downloading BOM for Sophos AA Remove Anti-Virus.pkg...
This Apple Package did not have a valid index.bom file. Assuming it is a flat file package.
Downloading http://xserve2.hadw.com:80/CasperShare/Packages//Sophos AA Remove Anti-Virus.pkg...
Error: The package could not be found on the server.
Downloading BOM for Sophos Anti-Virus.mpkg...
This Apple Package did not have a valid index.bom file. Assuming it is a flat file package.
Downloading http://xserve2.hadw.com:80/CasperShare/Packages//Sophos Anti-Virus.mpkg...
Error: The package could not be found on the server.
Running Recon...
Retrieving Inventory Preferences from https://xserve2.hadw.com:8443/...
Locating Hard Drive Information...
Locating Hardware Information (Mac OS X 10.6.3)...
Locating Applications (Detailed)...
Locating Fonts...
Locating Plugins...
Executing Unix Applications...
Locating Receipts...
Gathering Application Usage Information...
Finding Extension Attributes...
Submitting data to https://xserve2.hadw.com:8443/...
95
Enforcing Management Framework...
The Management Framework will be enforced as soon as all Policies are done executing.
Submitting log to https://xserve2.hadw.com:8443/...
Finished.

3 REPLIES 3

ernstcs
Contributor III

If you open the JSS Setup Utility and point it to the server that is hosting your software distribution point, is there a red or green ball next to the HTTP Downloads option in the JSS setup utility? Green ball means the symbolic link for Apache is configured correctly for HTTP downloads.

If you don’t want to use HTTP downloads (I don’t because it just has been problematic and AFP just works), make sure it didn’t get enabled by default for the distribution point in your web interface:

Management -> Distribution Points -> Edit (desired) Server) -> HTTP tab -> check settings here

Craig E

ernstcs
Contributor III

Also, forgot to mention the “Start Apache” button on the menu bar of the setup utility if Apache is currently not running, and your “create link” button is grayed out. =)

Craig E

Not applicable

I should have mentioned that I do have green dots in the JSS Setup Utility and had gone ahead and setup the symbolic link again. I'm OK without http downloads (it's not exposed in anyway that clients won't be able to use AFP), but would like to know why it's broken. Curiosity is actually why I went ahead and restored it from backup. I'd rather do it now than when I've got a big production setup to manage.