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Missing Management Command tab

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CLG
Contributor

Posted on ‎02-08-2024 02:40 PM

Hi All,

Does anyone know why the Management Command tab  (See the attached image -02) is missing from some iMacs on the JAMF? Imac is communicating to the JMAF server but I can not push any software or any commands.

Help will be much appreciated 

 

 

CLG_0-1707431704858.png



CLG_1-1707431752014.png

 

 

 

 

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CLG
Contributor

Posted on ‎02-13-2024 11:42 AM

Hi All,

I managed to fix the issue it was the CrowdStrike virus guard that was blocking the deployments.
We have added all our iMacs to EDR (XDR) and installed Defender. For some reason, we have missed this iMac. I have uninstalled the CrowdStrike and installed the Defender and it works like a charm now.
Now the Management tab is available.

Hope this will help someone and thanks to everyone who helped me @TrentO 


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TrentO
Contributor II

Posted on ‎02-08-2024 03:54 PM

Is the machine "Managed"? It should show the status under the Inventory > General tab

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CLG
Contributor
In response to TrentO

Posted on ‎02-08-2024 03:57 PM

Yes

CLG_0-1707436626865.png

 

0 Kudos

Go to solution
CLG
Contributor

Posted on ‎02-13-2024 11:42 AM

Hi All,

I managed to fix the issue it was the CrowdStrike virus guard that was blocking the deployments.
We have added all our iMacs to EDR (XDR) and installed Defender. For some reason, we have missed this iMac. I have uninstalled the CrowdStrike and installed the Defender and it works like a charm now.
Now the Management tab is available.

Hope this will help someone and thanks to everyone who helped me @TrentO