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Missing Management Command tab

  • February 8, 2024
  • 3 replies
  • 125 views

CLG
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Hi All,

Does anyone know why the Management Command tab  (See the attached image -02) is missing from some iMacs on the JAMF? Imac is communicating to the JMAF server but I can not push any software or any commands.

Help will be much appreciated 

 

 



 

 

 

 

Best answer by CLG

Hi All,

I managed to fix the issue it was the CrowdStrike virus guard that was blocking the deployments.
We have added all our iMacs to EDR (XDR) and installed Defender. For some reason, we have missed this iMac. I have uninstalled the CrowdStrike and installed the Defender and it works like a charm now.
Now the Management tab is available.

Hope this will help someone and thanks to everyone who helped me @TrentO 


3 replies

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  • Contributor
  • February 8, 2024

Is the machine "Managed"? It should show the status under the Inventory > General tab


CLG
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  • Author
  • Contributor
  • February 8, 2024

Is the machine "Managed"? It should show the status under the Inventory > General tab


Yes

 


CLG
Forum|alt.badge.img+7
  • Author
  • Contributor
  • Answer
  • February 13, 2024

Hi All,

I managed to fix the issue it was the CrowdStrike virus guard that was blocking the deployments.
We have added all our iMacs to EDR (XDR) and installed Defender. For some reason, we have missed this iMac. I have uninstalled the CrowdStrike and installed the Defender and it works like a charm now.
Now the Management tab is available.

Hope this will help someone and thanks to everyone who helped me @TrentO