Missing Management Commands

I'm far from an expert on anything related to mobile device management (meaning iOS), but I think the difference is between the enrollments. The test iPad is enrolled via Configurator and therefore might be a "Supervised" device, but I'm not sure since you didn't get into that at all. And the other iPad is enrolled via the standard UIE process. As I understand it, you get a lot more options on how to manage a device when it's enrolled in a supervised mode. That might also include remote management commands.

So that might be it. Someone else with more knowledge of this should chime in though.

@mm2270 Yes, I should have been more specific - the Test iPad is labeled as Supervised. Whereas the kiosk iPad is not. So I take it then, that non-supervised devices simply have less commands available by design?

Yeah, that's basically it. "Supervised" is a more controlled mode of enrollment per Apple's MDM spec and guidelines, and allows you to push and do more to the devices. If you look through some of the Config Profile payloads and options, you should see some items that are labeled as "Supervised only" or something to that effect. I was't aware that it also affected the remote commands list, since I don't use Jamf Pro to manage iOS devices, but it kind of makes sense that would be the case.

Thank you, this makes total sense. We plan on rolling out DEP for all our devices, so this should solve the Supervised issue.