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Question

Policy Freezing When Adding A Package Or Script


Forum|alt.badge.img+1

Hello everyone! I am use to be able to add packages to policies in JAMF without any hiccup, however recently, I'm am constantly running into an issue where when I try to create a policy and attach a script or package to it, it just hangs there and does not do anything.

Here is an example of a package I have built and a policy I am trying to make based on that package:

Before, I could do this no problem, but now it seems like it won't take it.
Things I have tried:
Clearing my browser cache
Trying different browsers
Trying to use pkg and dmg packages
I'm on Mojave if that means anything.

3 replies

Forum|alt.badge.img+13
  • Valued Contributor
  • 389 replies
  • August 19, 2019

Are you using Google Chrome??

If so, that's the culprit.

There is an known issue.


Forum|alt.badge.img+8
  • Valued Contributor
  • 105 replies
  • August 19, 2019

@NerdHeart101 Per Jamf Support: The issue is documented on our side under PI-007099 in which the newer versions of Google Chrome cannot edit some aspects of policies.

Note that this is supposedly resolved in JP 10.14.0.


Forum|alt.badge.img+3
  • New Contributor
  • 2 replies
  • August 26, 2020

I have the same issue with Jamf Pro 0.23.0-t1595614145 and Firefox 80.0


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