Posted on 07-14-2020 07:51 AM
Hello. So I work for a rather small school district. I am just beginning to refresh our devices (sans the new ones we haven't received yet). The 7th grade students are bringing their devices with them to 8th however (and this is a management decision) I need to wipe them and have them ready to hand back to the kids when school starts.My question is should I delete these devices out of the jss before doing this or just wipe and re-enroll? Does not deleting cause problems. Thanks so much.
Posted on 07-14-2020 09:07 AM
In my experience, wiping and re-enrolling the machines simply updates the already-existing record in the JSS for the device. This can be useful for tracking the history of a machine's "ownership" or assignment.
I've cycled machines for more than 10 years with Jamf and have never deleted the machines from JSS first -- have never had a need to.
Occasionally, I'll see a machine with a duplicate record in JSS (two records; same serial) but it's almost always because of a logic board replacement (serial is the same; but the identifier is different).
Posted on 07-14-2020 09:10 AM
Thanks for the response. I kinda sorta thought we could go that way but figured I would check with people who've been doing this much longer than I have. Again thanks.
Posted on 07-15-2020 10:17 AM
Wipe and re-enroll would be the best way to handle this.