Skip to main content
Question

"Computer is enrolled using PreStage" notification not working


Forum|alt.badge.img+3

hi there,

 

I enabled the notification for my account which has my email. I enrolled a laptop twice and it went through prestage imaging/ enrolling. However it's been more than an hour since it enrolled and still no email. Wondering if anyone has thoughts? 

3 replies

jamf-42
Forum|alt.badge.img+17
  • Esteemed Contributor
  • 741 replies
  • March 8, 2023

have this option on.. and never seen an email.. at a guess... its a PI ?  worked around it with smart group email. 


junjishimazaki
Forum|alt.badge.img+10

Did you configure the SMTP setting in your Jamf Pro? Without it, you won't be receiving email notifications. You can follow this guide.

https://learn.jamf.com/bundle/jamf-pro-documentation-current/page/Email_Notifications.html


Forum|alt.badge.img+9
  • Valued Contributor
  • 146 replies
  • August 7, 2023

Based on reading the admin guide, I think "Computer is enrolled using PreStage" is supposed to be something like " computer fails to enroll", per https://learn.jamf.com/bundle/jamf-pro-documentation-10.44.0/page/Email_Notifications.html

Not that I've ever seen an email for this or for failure to enrol, for that I have scripts and packages that tell me that, but never Jamf itself telling me one way or the other that an enrolment failed or succeeded.


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings