RE:JAMF binary not installing.

kyemba
New Contributor

Hi Team,

I am experiencing issue we have devices that listed on DEP , .

Once powered  this will prompt the remote management windows , Enter my details  to have device enrolled via DEP.

Device enrollment is successful but the , however whe i check in JAMF there is no except the details entered at the point of enrloment.

I have checked system Preferences > profiles > and all profiles are listed .

Because there is no communication, i switched to check if the jamfbinary is installed on the  client .

I have run sudo jamf log and out put is "command not found" same when i run sudo jamf manage.

 

Would you please advise how to have have this fixed.

 

Kind Regards.

 

Henry

3 REPLIES 3

ljcacioppo
Contributor III

Are you using an 802.1x network to enroll the device? I've seen issues like this occur if using 802.1x networks if the device loses the network connection during the enrollment process when it is switching from _mbsetupuser to the login window or a user login.

Hi

 

Thanks for the response , no Iam connected with Apple Ethernet Adapter .

I have tested on otther device with 802.1X , re enrolled device and i get the same result.

Regards.

Henry.

 

ScottyBeach
Contributor

Try taking the local network out of the picture by doing the enrollment over a cellular hot-spot. We were seeing the same problem as @ljcacioppo describes so set up a provisioning network which is another SSID on existing access points but without 802.1x and limited to only a few URLs; Apple's APNs, our JSS, our distribution points and Azure for our authentication. Still requites simple authentication but limited access makes it un-useful for anyone to use outside the initial enrollment and provisioning.