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Question

the imaging process is finishing


Forum|alt.badge.img+6

After the upgrade to JSS 8.3 I have a permanent message that the "Imaging
process is finishing up..." The imaging is actually complete, I can see all
the items in the log.

I can quit the message with command-q, but it comes back at logout and
login. I suspect this is jamfHelper but I don't know what's triggering it.
Any way to manually tell jamfHelper to cool it?

Thanks,
-- jmca

4 replies

Forum|alt.badge.img+19
  • Contributor
  • 437 replies
  • October 14, 2011

That's the same experience I've had. The only way I've found to avoid it so far is to not install any packages at first boot (Allen Golbig suggested this, thanks Allen!).
If, like me, you have packages that fail unless they're installed at first boot, you're kind of stuck right now.
I asked JAMF about it yesterday, no response yet.
nick
--
Nick Kalister
Desktop Engineering
Hitachi Data Systems
Office: 408.970.4316

750 Central Expressway
Building 32 : M/S 3240
Santa Clara, CA 95050


Forum|alt.badge.img+19
  • Contributor
  • 437 replies
  • October 14, 2011

Just heard back from JAMF, they've seen this issue in their testing as well, my rep said they'd have a patch on Monday.
nick
--
Nick Kalister
Desktop Engineering
Hitachi Data Systems
Office: 408.970.4316

750 Central Expressway
Building 32 : M/S 3240
Santa Clara, CA 95050


Forum|alt.badge.img+19
  • Contributor
  • 437 replies
  • October 14, 2011

Workaround from JAMF support until 8.31 is out:

"Development has come up with a solution for this issue to get us through until 8.31 is available. The reason we are seeing this behavior is because the jamf helper is not cleaning up properly when being called by the jamf binary.

To resolve this we can make a policy and Run the Command below using the "Run Command" option in the Advanced tab of the policy.

/Library/Application Support/JAMF/bin/jamfHelper.app/Contents/MacOS/jamfHelper –kill

To get this out to managed clients quickly we can choose every15 (Trigger) and Ongoing (Frequency). However, after this I would recommend using the "Startup" (Trigger) so this policy is not constantly running. We can also use Casper Remote to run this command if we have a specific set of machines we are seeing the issue on."

nick

--
Nick Kalister
Desktop Engineering
Hitachi Data Systems
Office: 408.970.4316

750 Central Expressway
Building 32 : M/S 3240
Santa Clara, CA 95050


Forum|alt.badge.img+1
  • New Contributor
  • 4 replies
  • February 28, 2012

I'm on 8.4 and I do see this message as well. After some time the machine will reboot and installed my desired Adobe app, however it still prompts the end user license agreement and serial number which i've selected to suppress.


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