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Question

Uninstall Microsoft Volume License Serializer 2019 HELP

  • November 16, 2018
  • 3 replies
  • 150 views

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I ran the installer and broke Office 16. Fortunately, it is just my system and I am not ready to update. Does anyone have a script or a tip to remove this? I have searched for HELP and deleted the files references in the script. Apparently the Microsoft Office setUp Assistant is also the issue.

3 replies

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  • Honored Contributor
  • 486 replies
  • November 16, 2018

There might be a tool here: https://macadmins.software/tools/ that may help you


talkingmoose
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  • Community Manager
  • 1913 replies
  • November 16, 2018

Quit all Office applications and then remove /Library/Preferences/com.microsoft.office.licensingV2.plist (I believe that's the correct plist name. If not, it's very similar.)

You can then run the VL Serializer for Office 2016 and that should reactivate your Office 2016 applications.


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  • Contributor
  • 118 replies
  • November 19, 2018

if you want to remove the license (all) use this tool

https://support.office.com/en-us/article/how-to-remove-office-license-files-on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193

  1. Download the license removal tool.

and run this.
After this the Office is unlicensed again and you can either license via O365 or run a Volume licenser again.