uninstall problems

whitebeer
Contributor

Hi,

I've got a problem with the uninstall of applications via self service.
The procedure:

  1. packaging an application like VLC
  2. uploading and indexing the package in Casper Admin ("Allow package to be uninstalled" is ticked!)
  3. generating a self service policy for installation,a smart group (application title is e.g. VLC.app) and a selfservice policy for uninstall

The installation works perfectly but when I try to uninstall the application via self service there are still some remains of the application under Applications.
I've tested the problem with the newest 9.96 and with an older version.

Has anyone else seen this issue so far ?
Thanks! 08370e5c50f64e48bf78c5cfc99f52c7
99bbc081f0254fd8a06e0b66a32ffb0a

2 REPLIES 2

whitebeer
Contributor

push :)

Key1
New Contributor III

Hey whitebeer,

When you look at the pkg content before installation do the above exist? i think the indexed uninstall will only remove files deployed at installation.

K