User can't create apple ID

[LaSagesse]

Hello,
in our school, students can no longer create an Apple icloud.com account.
I tested, with the latest update, without restriction, on two different networks, by changing the date of birth but during the configuration, I always have the same error message "unable to create the account at the moment".
Do you have a solution?
Do we have to use managed identifiers?

Thnks for your help

[RaxiaDK]

Why do you need private Apple Accounts?
And remember a serial number can create 3 Private Apple Accounts, before is "burned"

I would recommend to use Manage Apple Accounts with Apple School Manager for School use, and let users create there private at home

[LaSagesse]

We have always worked this way and it has never been a problem. I don't mind switching to Apple IDs, but I would like to understand why it is no longer working.
Also, when students leave the school, they will no longer have access to the managed ID and saved files.

[RaxiaDK]

the students can make a request to take the account with them, you see the request here
https://school.apple.com/#/main/requests

But I can´t remeber, how to start the transfor process

[AJPinto]

Is there a reason you are not issuing Managed Apple Accounts with ASM? I don't see you having a good time trying to stick with them creating personal Apple Accounts on organizationally owned devices.

[LaSagesse]

Because at the beginning of the project, there was no aggregation. The user manages the creation of his account and the backup of his documents himself. RaxiaDK indicates that a process to recover these documents before the deletion of his account exists. Do you know how it works?