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Question

User enrollment semi-fails?

  • April 4, 2019
  • 1 reply
  • 2 views

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Good Morning jamfNationites,

We have a weird issue with a couple of the user enrolled Macs. These Macs show up in the console named with their serial number, check in, but have missing data.

The system info in the console is

Any idea on the cause of this? Is there a solution other than removing the system from JAMF console and re-enrolling?

Thanks

Jeff

1 reply

scottb
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  • Valued Contributor
  • 1285 replies
  • April 4, 2019

See it too now and then - all jamfcloud instances.
Have not found a better way than deleting and re-enrolling. Once they are in that state, they don't seem (from what I saw) to be repairable, per se.

Once they are shown like that above, they're toast in my experience. Luckily, it doesn't happen often.


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