User migration for VPP setup: Hangs?

JesseNCSD
New Contributor III

I am currently attempting to migrate users on JSS 9.3 - all my users and user groups for device assignments, etc come from LDAP. The process appears to hang. I'm 15+ minutes in and I haven't seen any indicated progress.

I go to the Users tab, then Migrate Users. The process begins, with an empty progress bar under "Loading Computer and Mobile Device Data" ... nothing happens after that.

I have ~800 Macs and ~190 mobile devices bound to the JSS. I am and admin user with full access. I have no privileges unset.

For people who've done a user migration: how long has it taken? Did anything appear to hang for a while - but it eventually completed?

2 REPLIES 2

JesseNCSD
New Contributor III

Apparently, for us (~600 faculty, ~5000 students), this migration process took all night - checked in about 20 hours later and the process 'completed' nearly instantly.

JesseNCSD
New Contributor III

Double post.