Skip to main content
Question

VPP Device App Assignment Issue

P
Forum|alt.badge.img+7
  • pia_r
  • New Contributor
  • 6 replies

I'm trying to assign a paid app to two iPads (one is an iPad 2 and the other one is an iPad Air 2). The app successfully installed on the iPad 2 but I'm having an issue installing the app on the newer device.

I first tried to send a blank push and update inventory. It shows the command pending and then it goes away, which normally means it ran successfully. But the app still won't install. I tried installing using Self Service but the install button would re-appear. I've removed the device in scope and tried again but no success. Eventually the command shows pending for a while then I get a failed command saying the app is already scheduled for management.

Thoughts?

    2 replies

    MischaB
    Forum|alt.badge.img+14
    • MischaB
    • Employee
    • 22 replies
    • November 18, 2015

    Have the same problem but with a inhouse app.
    but not all off the devices has the same problem
    350 has the new version and the other devices don't ;-(

    what is going on??

    P
    Forum|alt.badge.img+7
    • pia_r
    • Author
    • New Contributor
    • 6 replies
    • November 19, 2015

    I have tried everything I can think of, even restoring the device, but still no luck. When I tried to assign the app to a different device, older than the one I'm having issues with, it installed the app just fine. I don't know what's going on. :(

    What are the devices you're having issues with? The one I'm having issues is an iPad Air 2.

    Reply


    Most helpful members this week

    Terms & ConditionsCookie settingsAccessibility statement

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings