+1Hello,
We have some students that we want to be blocked in a given app. We would also like to have some way to disable the single app mode from the device itself to allow Technician/Teachers/Specialist/Parent to perform basic task on the device (web search / apps backup / etc..).
I know guided access can allow a passcode to disable the restriction but this is not configurable in jamf. Access to jamf to disable single app mode for the iPads is not an options.
+16MDM configuration profile payloads and their values are derived from Apple. It's best to know what payloads Apple has prescribed first then determine if you the MDM product you've chosen(Jamf School, or Jamf as many annoyingly refer to all of their products as) has implemented them. In this case App Lock doesn't have a passcode Setting as shown here.
Beyond Jamf Parent I don't know of any other way to achieve this for those that don't have access to the dashboard to temporarily remove that config profile. If the app is just loading web based content like an LMS for instance then a kiosk app like Moki Kiosk has the ability to trigger single app mode on and off.
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