Posted on 01-21-2022 03:26 PM
ProviderTrust empowers a safer, smarter healthcare for patients, providers, and payers. Based in Nashville, Tennessee since our launch in 2010, we create powerful solutions to solve complex problems to make healthcare data meaningful and actionable. Our mission is to create a safer healthcare for everyone.
We partner with HR, Compliance, and Provider Operations teams to monitor healthcare populations to identify license, credential, compliance, and payment eligibility issues before they impact patients. We monitor employees, vendors, provider networks, licenses, credentials and more for OIG and state Medicaid exclusions, sanctions or disciplinary actions, license expirations or suspensions and more, continuously verifying everything at the primary source.
Our solutions combine an intuitive user experience with advanced data matching algorithms and seamless integrations to continuously identify and verify compliance issues in the optimal workflow, such as an HRIS or claims processing system.
Reporting to the manager of Systems Engineering as part of the Information Technology Services (ITS) team, the Systems Administrator helps ProviderTrust employees navigate company products and how to use them. Responsible for the administration of multiple SaaS products such as Google Workspace, Slack, and Zoom. This individual will work closely with other ITS team members to solve complex hardware or software issues and respond to service requests and incidents. Stay up-to-date on company products and how they work in order to best help customers with their questions. Take feedback from customers and relay information about recurring issues with computer hardware or software to the rest of the ITS team. This role is responsible for tracking ITS changes and communicating them to the organization following the IT change management process.
Duties and Responsibilities
Suggested Skills and Experience
What It's Like to Work Here
At ProviderTrust, we recognize that experience can be built in a number of ways. If you have relevant skills that are not reflected in your resume or your experience doesn’t match our exact requirements, we welcome your candidacy and encourage you to share more. We will champion building a team that embodies empathy, equity, respect, and inclusivity while actively supporting our community, clients, partners, and friends. We value differences of opinions and embrace everyone’s unique perspective. We desire an environment that allows all team members to bring their full selves to work, unashamedly. We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. ProviderTrust is an equal opportunity employer.
To be great at ProviderTrust, we find our team members have these things in common:
Things That Make Us A Great Place To Work