CS5 Deployment

Someone here or on the MacEnterprise group discovered that Creative Suite
On 8/30/10 12:56 PM, "Bachuwa, Patrick" <Patrick.Bachuwa at searshc.com> wrote:
doesn't seem to install properly when a version of Acrobat has been
installed on the machine. Installing Acrobat after Creative Suite seems to
work. I think this was for CS4 but you might want to test to see if this
is what's happening with you.

--

William Smith
Technical Analyst
Merrill Communications LLC
(651) 632-1492

after extensive testing, i can tell you that our composer snapshotting
method works every time for CS5 on both 10.5 and 10.6 machines. here's what
we did:

1) started with a clean image: OS, user accounts, apple apps & the casper
suite
2) launch composer & snapshot in the default NON-ADMIN account.
3) installed CS5 & acrobat pro (usually two different installs)
4) opened all apps in the non-admin account, except for acrobat pro
5) opened acrobat pro in the root account (that app requires admin privs for
1st run...)
6) opened /Library/Application Support/Adobe/OOBE/PDApp/core/Adobe
Application Manager.app
7) updated all CS5 apps and logged out of root account
8) log back into non-admin account and perform 2nd snapshot
9) examine all captured files in the snapshot, remove anything unnecessary
and save.

we can deploy no problems.

NOTE: you'll need to snapshot for EACH os that you use as each system has a
slightly different directory structure.

As long as it was Intel it should be good...what do the jamf.log and adobe install logs say? Anything?

Craig E

We're currently experiencing something similar...

I've got a CS5 Design Premium and a CS5 Production Premium package that I
made with Composer using a New & Modified snapshot. They had been working
well for a few weeks now, but as of last week we're seeing incomplete
installs.

For the Design package, there are folders created for all of the individual
apps (Photoshop, Dreamweaver, etc) but all that is put inside is the
Uninstall package...

For the Production package, the video apps (Premiere, Encore, etc) are all
loaded correctly, but the design apps (Flash, Fireworks, etc) are loaded
incorrectly as mentioned above.

Can anyone think of anything that may be happening? I'm dumbfounded mostly
because these packages were both working flawlessly for weeks, and are now
causing grief. I can't think of anything hardware/software related that
might've changed, but we started seeing issues last Thursday when I was
building a load and NetInstall for the new Mac Mini.

Thanks,
Bob

I created a load to netboot and install using the Application Manager and following Jamf’s directions. I thought all was working well then noticed that Illustrator is not getting installed. There are a couple of other smaller apps (Adobe Help and Adobe Media Player) that are not installing correctly either. I tried reinstalling Illustrator manually and get a Type 7 error. I am looking into it more today.

Anyone experienced this? Fix? Hate to reinvent the wheel.

Thanks.

Yep, I'm missing Illustrator as well. That's the app I noticed was gone.
I can send this package to everything else in our environment but these
I7 systems.

Patrick Bachuwa

Client Technical Services

Sears Holdings Corporation

Michigan Campus

3000 W. 14 Mile Road

Royal Oak, MI 48073-1717

Phone: 248 637-0350

I have actually gotten to the point of installing CS5 without Acrobat Pro and Reader until Adobe gets off their duff and makes REAL Mac install options for them, and updates. When I don’t deploy traditional packages of Pro and Reader CS5 installs Illustrator just fine, and I think a few others have mentioned this as well. This is easy for labs where you can just start over, but in offices this is a pain.

I even tried to make packages that install AFTER CS5 install at reboot, and then I ran into issues with the Acrobat licensing breaking. I haven’t dug into this more, but I’m sure I need to make sure the correctly updated licensing database is in my pack.

So right now, if you need Acrobat Pro or Reader in a lab, find a Windows box until further notice.

Craig E

AAMEE 1.0 creates a usable AdobeCS5MasterCollection.pkg of the entire Adobe CS5 Master Collection. We can manually pull it down and trigger it (even if logged in as a non-admin user), or we can send the AdobeCS5MasterCollection.pkg to /tmp and then trigger using the installer command in a shell or via ARD:

installer -pkg /tmp/AdobeCS5MasterCollection.pkg -target /

We used Composer to create a DMG of Adobe Acrobat Pro 9, which is deployed after AdobeCS5MasterCollection.pkg (same reason given by William Smith...if you don't do this last, Illustrator may go poof, and things can break [Error 5]).

I'm hoping at some point we can push our AAMEE 1.0 generated AdobeCS5MasterCollection.pkg package to users via Casper. :)

Don

Thanks everyone that was the problem. When I removed Acrobat Pro it worked fine

Patrick Bachuwa
Client Technical Services
Sears Holdings Corporation
Michigan Campus
3000 W. 14 Mile Road
Royal Oak, MI  48073-1717
Phone: 248 637-0350
Patrick.Bachuwa at searshc.com

Hello David

You mentioned in step 2 do the snapshot within the default non-admin account. What if the accounts the user's use are AD or OD accounts? Do you log in to "bob" for example and snapshot that way?

I always use local admin account, but have noticed when I deploy Creative Suite and opt to fill current users / fill user template, Photoshop crashes on load (within their accounts). This is caused because of incorrect permissions on the Adobe prefs folder by the looks of it. If I choose to not fill user template / current user, its generally ok but the user gets the registration screen and other stuff Ive set to not appear.

Thanks
Ben