Reading documentation about 3rd party SSL certs and Jamf Pro. We are in the process of automating our Jamf Pro SSL cert renewal and I keep seeing that you need upload the 3rd party cert using the Jamf Pro interface. Is this that case? We already have a script for renewal that stops tomcat, edits the server.xml file with the correct cert info and re-starts tomcat. Do you also need to upload the cert into the Jamf console? is the cert also stored in the Jamf Pro DB?“Note:If your environment is clustered, you must log in to the Jamf Pro web app for each Apache Tomcat node and create or upload any SSL certificates for each node””This also comes up with migrating Jamf Pro to another server documentation (which we are also working on) 

Good morning. With Apple’s announcement of the MacBook Neo today, I’m curious if any schools are immediately looking to use this over the Air, or maybe as an alternative to iPad in the classroom?

Dear community,I am facing a major issue with our Jamf Pro environment.We are running Jamf Pro 11.21 On-Prem and have several working PreStage enrollments—until today.I had a device that was already upgraded to macOS Tahoe. After erasing the Mac, I started the PreStage enrollment. The macOS installation completed normally, and the device enrolled in MDM.However, after the Setup Assistant finished, Self Service never appeared, and only half of the expected configuration profiles were installed.I waited over 30 minutes, thinking it might be a timing or network delay, but nothing happened. I also tried: restarting the Mac running sudo profiles renew -type enrollment manually installing Self Service.pkg and jamf.pkg copied from a working machine Even after manual installation, the agent could not connect to the server.It looks like the Jamf framework does not install correctly on macOS Tahoe during enrollment.Has anyone seen this behavior, and what could be causing it?Thank you in adva

If anyone runs into this when trying to install the Nessus Agent with Jamf Pro: Installation failed. The installer reported: installer: Package name is Tenable Nessus Agent installer: Certificate used to sign package is not trusted. Use --allow Untrusted to overwrite. I have a fix. Thanks to Bartłomiej Sojka for pointing out that it's a hard link, and suggesting the solution. It’s the package downloaded directly from the vendor https://www.tenable.com/downloads/nessus-agents, in the section Nessus Agents - 7.4.3, NessusAgent-7.4.3.dmg I think the visible package in the disk image is actually a hard link to a hidden package in the disk image, named .NessusAgent.pkg. I have no idea why. Here is me using “ls -la” to get a long listing of all the files, even hidden files, in the disk image: MacBookPro:Nessus Agent Install ladmin$ ls -la total 28120 drwxr-xr-x 5 ladmin staff 238 Sep 10 16:11 . drwxr-xr-x+ 4 root wheel 128 Oct 31 19:55 .. -rw-r--r-- 1 ladmin staff

Greetings All!, Just getting started on my road to JAMF admin and am slowly building up my library of First Aid apps inside of Self service.  Trying to eliminate tickets coming my way and empowering the Help Desk to do some of this stuff.  I created this script to view the Personal FV Keys from the server without have to give anyone rights into the server.  This script is not perfect in any way, but I thought I would share it with the group nonetheless.  This using SwiftDialog for the GUI and was taken from a lot of GitHub scripts and customized it for my needs.  Enjoy!     #!/bin/zsh # This script retrieves the Personal FileVault Key for a particular computer # # Written by: Scott Kendall 12-20-2024 # Last Modified on: 12-20-2024 jamfpro_user=${4} jamfpro_password=${5} declare api_token declare api_authentication_check declare ID declare reason declare serial_num ###################################################################################

Unable to complete file upload. fiie contents does not match file type in Jamf when uploading an automated device enrollment token from apple business manager

Join us! This free, half‑day event brings together the Apple admin community for hands‑on learning, real‑world workflows, and direct access to Jamf experts.Event Date: April 28, 2026Location: Hyatt Regency Lisle near NapervilleRegister HereQuestions? Email jnlhelp@jamf.com

I’m struggling, we’ve got a policy that disables uninstalling apps and system apps, and we have a policy that enables uninstalling apps and system apps.I’ve confirmed the Disable policy was removed from the device and the Enable policy was installed. I’ve confirmed no other applied policies are affecting those toggles (“remove apps” and “remove system apps”)For some reason, the device still won’t let us uninstall apps. What am I missing? We’ve restarted the devices and still no luck.

Hello,My organization has asked me to explore whether it’s possible to control macOS login behavior based on Active Directory group membership.The goal is to automatically log out a user if they belong to a specific AD group. Additionally, as long as the user remains in that AD group, they should be prevented from logging in to macOS at all. We would also like to block all local unlock methods (password, Touch ID, etc.) while the user is in that AD group.Is this type of workflow achievable? Does Jamf provide functionality that can enforce these restrictions?

How can I manage the new* AI Controlswithin Firefox with a Configuration Profile?Is there a way to configure it via a JSON?Thanks in advance!

Has anyone determined a way to see how frequently Mac Apps is updating an application on a device? The scenario here is we’ve automated Chrome updates via Mac Apps. This is great and makes us IT admins happy. We have one user who complains his Chrome is being updated “almost daily”. Now I know this isn’t true but I want to capture logs to document how frequently his machine (or others) is updating apps.  Has anyone run into this situation before and seen a solution? Thanks,

Join us for a free, half‑day event built for Apple admins and IT teams looking for practical workflows, hands‑on learning, and real conversations with Jamf experts and peers.Event Date: April 14, 2026Location: New York Marriott MarquisRegister HereQuestions? Email jnlhelp@jamf.com

Hi, My JAMF ID is working and I can login at JAMF.com fine. I have existing accounts in JAMF Now and School. If I select JAMF now it logs me straight in. JAMF school sends me to the login page and none of my passwords work. requested a password reset and nothing ever comes through! Anyone else seeing the same?

Hi,    Our company WiFi uses user network creds to join, but the window that pops up for this has a certificate dropdown box (with several items available).  The users get confused and start trying these.   Is there a way to remove this box for at least this one SSID? Thanks in advance,    -Pat

Hi Jamf Champions,We have MC1223829 – Upcoming Conditional Access change: Improved enforcement for policies with resource exclusionsThis update states that if you have Conditional Access (CA) policies that are applied to all resources with excluded resources, and if those excluded resources have OIDC scopes or a limited set of directory scopes(user.read), then such policies will also be enforced for the excluded resources.As per Jamf requirements, we have the Jamf Connect app in our Microsoft Entra ID, which is currently excluded in our CA policies using custom security attributes. With this change, the app may no longer be treated as an excluded resource, since it uses the User.Read scope.What are your thoughts on this?The change is scheduled to roll out from 27 March, and you might be impacted. 

We provide a pretty white glove service to our customers in that we run setup on every new IOS device, manually set some settings that our not manageable through an MDM, and decluttering the home screen of widgets and many native IOS apps.To be clear, I don’t want to remove or lock down the use of many native apps. I would like to remove all widgets, and remove the home screen SHORTCUTS to many native apps but leave the actual app itself available from the app library if needed.The goal is to deliver a device with a clean decluttered INITIAL layout device that has only the core native apps (such as phone, settings, messages, photos etc) and the required business apps on the main home screen page. After that, if a person wants to drag a shortcut to the calculator app (for example) out the home screen, they can do that from the app library.I realize that I can create a conf profile that HIDES apps, but I don’t want to do that because it removes access to that apps, not just the shortcut.

Hello!In the last 2 years, I have had some Macs lose all configuration Profiles (including the MDM profile) when they try to renew the MDM Certificate (and fail for some reason)Mostly that could be fixed cancelling the “Renew MDM Certificate”-Pending task in the Management-Tab and then have the User run “profiles renew -type enrollment”. But it surely seems like a bug, when the (non-removable) MDM profile is gone.Has anybody seen something similar and a fix for it?Bye, Frido. 

I am having an issue creating a  PreStage enrollment in Jamf Pro, The 'New' PreStage button hangs immediately on click. I have verified the ADE token is new and UIE is enabled. I just see a spinning wheel when I click New to create a PreStage enrollment for Computers. The Devices/ios one works fine. I did try chrome, firefox, safari browser, same issue.   

With Apple recently expanding access to the ABM/ASM API, I set out to recreate the GSX experience. By leveraging Jamf’s new MCP feature, Claude Code, and MUT, I believe I’ve come very close. Additional details are outlined below.Please visit the following Github repo for the latest version of Warranty Wrangler: https://github.com/brndnwds6/Warranty-Wrangler/tree/main#!/bin/zsh# ==============================================================================# Script Name: warranty_wrangler.zsh# Author: Brandon Woods# Date: February 23, 2026## Changelog:# February 25, 2026 — Added AppleCare+ support. Warranty Expires now reflects# the AppleCare+ expiration date when active coverage exists,# falling back to the Limited Warranty date for devices# without AppleCare. Credit: fpatafta (Jamf Nation Community)# February 26, 2026 — Added Apple School Manager (ASM) support via --asm flag.# Swi

Hi folks,I’m doing an audit of our config profiles and would like to break our baseline configuration profile into multi profiles. Right now, we have a massive baseline profile. If I need to edit a specific feature or settings, the whole profile gets push out everywhere.I would like to create smaller profiles that are specific to subsets of settings so I have more granular control over updating settings and the distribution of those settings.For example I may have profiles like the following as opposed to one massive profile:Baseline- Network UsageBaseline- FunctionalityBaseline- Setup StepsBaseline- Hidden AppsI can certainly created those subset profiles now without any scope assigned. My question is whether people have suggestions on the best order of steps to accomplish this task without the world exploding :-)For example, if I replicate everything currently in effect within multiple profiles, and I scope those new profiles to my all devices group, then I remove the current massive

Looking to disable the dot macOS added to let users know that an app may have access to their camera without disabling the camera itself. We user a fleet of Macs for high-end meetings and conferences, and need to disable this distraction during screen share moments. Can someone point me in the right direction for maybe running something in a policy like a script? 

I am suddenly having an issue with JAMF deployed apps. I’m only seeing the issue happening on 3 apps that are paid for. The apps deploy properly to the iPads but are now prompting the user to sign in to an Apple Account whenever the app is opened on the iPad. If they hit cancel it allows them to use the app but when they close out of it again, it will prompt the sign in again.Our VPP token in JAMF is not expired, the location is correct, Managed distribution for the app hasn’t changed since it previously been setup and working and we have enough licenses and this issue only suddenly started happening. I’m not seeing it on the free apps. Any feedback or direction would be great, thanks!

Hello All Happy New year.For those using Paltform SSO with Microsoft Entra, as anyone come across this error which seems to happen when Outlook has been left open for a period of time. It wasnt an issue before testing SSO. I though it had something to do with this setting in SSO config profile, but changing the value has’nt made much difference. ThanksTom​​​​​​​

I've noticed since we upgraded to Jamf Connect 2.4.1 last week that when I restart my computer that I am getting 2 login screens. We are using FileVault, so the expected behavior is the standard Mac login screen. We have Jamf Connect setup so that at logout you get a custom Jamf Connect login screen. Instead, I get the standard Mac login screen, I enter my password, I am taken to another login screen (with my desktop background instead of the generic Big Sur background) and I can enter my password or use touch ID to login. Thoughts? Anyone else having this?

I just got access to jamf pro with the partner program, how am i supposed to enroll my own mac to be able to test with it?