Hey Jamf Nation family, i´ve got a problem with our managed Apple IDs. This week we created Users in Apple School Manager and imported them into Jamf.After this we purchased a VPP App "Evernote" in Apple School Manager and assigned it to my test users under Jamf Pro => Users => VPP Assignments.So far so good.On my iMac i logged into App Store with my test account and i can see the App "Evernote" under "Purchased".When i click "Install" i only get the message "This Apple ID cannot be used to make purchases."I also can´t install any apps, i get the message above everytime. Can someone help us please?

We have Jamf Pro and the Mac users is connected with the O365 accounts on the device. But suddenly the user can’t log in. I change the password for the user two times but still no luck. Where shall I start searching for error? Can it be sync between O365 and Jamf? Where can I see of the sync is ok? Any tips?

I have disabled "Transfer Information" in DEP AND Blocked "Migration Assistant" in Restricted apps BUT it is still allowing end users to do this during enrollment and set up.Any solutions?

How to cleanly and properly uninstall Adobe Creative Cloud apps has been an ongoing Mac admin challenge for years. I recently came across this post by Anthony Reimer which details how to uninstall an Adobe app by it's sapCode and base install version number. I decided to see if that method could be automated to uninstall all currently installed Adobe apps. And it can!Instead of specifying a baseVersion, my script looks at "/Library/Application Support/Adobe/Uninstall" to find a list of Adobe apps currently available for uninstall. It then passes sapCode and current product version to the Setup executable.I've also included additional code to specifically uninstall Acrobat and the Creative Cloud Desktop app.I've only tested this on 2020 versions of Adobe apps so it may or may not be useful for older Creative Cloud apps. If you have some older installs out there, let me know if it works or not.Edit: Now pulling sapCode and productVersion from the adbarg files instead of parsing them from

How do you have your mac's setup?We currently have them setup with Active Directory Binded with SMB path as home folder. This is no longer supported / working in any newer OS. As students use these Mac's they use a different Mac every lesson so local users with local data will not work for us.

Hi All,I would like to create below software and add in Selfservice portal in our jamf enviroment, if can give some guideline for this ? https://github.com/AliyunContainerService/ack-ram-tool I checked and found Apple device installation File could be a .pkg, .dmg, or another supported format for macOS applications, not sure software above is compatible for Jamf or not. Thanks and regardsWilson

HII apologize in advance if that question was asked but I cannot find answers :( I need to retrieve following information through API: 1. retrieve members through API from static computer groups - i need to list computer names that belong to specific computer groups.  All i'm able to find is how to list computer groups, but not how to retrieve members. # Endpoint to retrieve computer groups$computerGroupsUrl = "$jamfUrl/api/v1/computer-groups"# Request computer groups$responseComputerGroups = Invoke-RestMethod -Uri $computerGroupsUrl -Method Get -Headers $headers -ErrorAction Stop 2. retrieve members through API from smart computer groups - i need to list computer names that belong to specific computer groups 3. retrieve data through API from "reports" found under "Search inventory" 

Happy Tuesday, Jamf Nation!Looks like the behavior of `brew -v` changed with Homebrew version 4.3.11.On the off-chance the following mostly untested EA proves helpful to other Jamf Pro admins: #!/bin/zsh --no-rcs # shellcheck shell=bash #################################################################### # ABOUT # # # # A script to collect the version of Homebrew currently installed. # # If Homebrew is not installed, "Not Installed" will returned. # # # #################################################################### # # # HISTORY # # # # Version 0.0.1, 30-Jul-2024, Dan K. Snelson (@dan-snelson)

So, from time to time we get computers stolen, and more often than one might think, they don't get erased but rather just gets a new admin account (using the .applesetupdone trick).Our users aren't too happy about us collecting geo-location on a daily basis so we crafted a nifty little script that gives us the adress of the stolen computer. The script gets scoped to a static group containing all computers that are stolen (or lost) and set to run ongoing on all triggers (to get as much data as possible). As soon as the computer reports back in to the JSS, these scripts starts collecting data. Along with the adress-script we have another script that prints the safari surf history of the current logged in user to stdin so it gets into the policy log to be viewed and finally one script that prints out the external IP and DNS name of the computer. The adress scripts works by listing all the wifi networks seen by the computer and crafts a URL that requests data from google. The r

Hello,I am running into a strange issue with the wipe computer management command on what seems to be specific 22" iMac models. The issue I am running into is that when I initiate the wipe command on the selected machine, the command goes through at first but when the machine reboots, it results in the "no boot disk found" error screen. I have tested this on several 22" 2019 Intel iMacs and they've all resulted in the same behavior. I have then had to manually restore the Mac via USB drive because the wiping process reverts the machines back to the original base OS. A retrace of my steps:Select Mac to be wiped > start wipe computer command > type in 6-digit wipe pin > observe command going to the Mac > type the same pin into the Mac > allow the Mac to reboot > Mac displays "no boot disk" errorHowever, I have had a 100% success rate with wiping 27" 2020 Intel iMacs. One thing I've noticed that is different about the 2020 iMacs is that they do not ask for the 6-dig

I'm trying to determine if this is possible. I know Jamf can keep track of what applications are installed. Is it possible for it to track when an application is installed via a 3rd party app store or cli and not from the official app store or self service app? Maybe via an extension attribute or something. I'm still researching this outside of this post as well. If i do find an answer outside of this forum. I will update this post to include those instructions for anyone that may need it in the future. 

What happens if software vendor releases bad patch via Mac Apps?  Is there a way to stop a bad patch if set to automatically patch devices that fall in the smart device?  Users are receiving notifications that the app is ready to be applied, forcing the app to quit.  We then found out that the update is breaking part of our environment.  I have turned off the deploy button in Mac Apps for that app, but isn't the download already cached on the device and ready to deploy as soon as the application force quits?  Any way to stop this?

A few years ago I was able to get my fleet transitioned from AD accounts to local accounts with managed passwords via Enterprise Connect and then kerberos SSO. Since we're no longer binding I've created a workaround to leverage ad groups to apply policies. My policy reads the Kerberos SSO signed in credential, strips that to just their User ID, and then runs a /usr/local/bin/jamf policy -username $founduser The policy is great when run via self service, however it fails running on an automated trigger. My first chat with Jamf Support tried to tell me that i was reading the username incorrectly which is why it fails, however I think it's due to the fact it's a policy calling another policy. I get a Script result: Local User Profile name is USERID Checking for User Specific Policies This policy trigger is already being run: root 4028 0.0 0.1 411796288 33456 ?? S 8:20AM 0:00.23 /usr/local/jamf/bin/jamf policy -event CLIENT_CHECKIN -stopConsoleLogs Does anyone do anything like this? Have a

I’m new to Jamf development and have been learning a bit from our senior Jamf developer, who said one of our biggest complaints from end users was not knowing when an application had finished updating because it would never relaunch.So that’s what I set out to explore. My goal was to create and deploy a browser package that would automatically relaunch the browser post-update.Someone on the forums suggested using Jamf Pro > Computers > Content Management > Mac Apps > Jamf App Catalog, since there I would have the ability to select the option “Automatically open app after update.”Should mention here that this is different from the Packaging process we are using, which can be described as:Create a new Package when a new version of an app becomes availableUpdate the existing Patch Management policy to reflect the new version of the appDeploy to whatever groups we’ve scoped in the Patch Management policyFor my test:I created a Smart Group that contains just one of my test Macs.

I have recently created a script that I will be using for a monthly policy to encourage users to reboot their Macs regularly. I'm using Swift Dialog to show a prompt to users to reboot. I am giving them the ability to defer rebooting up to 3 times. I also added a function in the script that will check if either Zoom or Teams is in a meeting. The Swift Dialog window won't appear if either app is in a meeting. Instead a launch daemon is installed and loaded to ensure that the policy runs again. When a user defers, the deferral time is written to a PLIST. The PLIST tracks the time and date of each deferral, how many times the user has deferred, and how many deferrals are remaining. The launch daemon is also installed after a deferral. I want the launch daemon to launch the policy again 1 day after the user defers or after the script finds that the user is in a Zoom or Teams meeting. In my tests, I set the StartInterval to 300 seconds so I wouldn't need to wait a full day. After I saw that

Hello,does anyone have any experience using the DNS configuration setting? I set it to use https://dns.google/dns-query on our Apple TVs to bypass our content filter, which worked, but now they're not checking in anymore! It's probably fine since I can just reset them if I need to get rid of that, but it would be nice to know they're still otherwise working properly.

Hi there, Has anyone managed to get the end user notification payload in jamf to work? Seems all the configurations I have applied using app bundle Ids dont adjust notifications end user side at all. I still get prompted to allow notifications for the apps I've configured in the profile.

Hi there, is there a way to check the logs of a admin user in jamf pro portal to identify what they have done on the portal. We have few members who has access to the portal buy i cant see any way of pulling a report of what that user has done.Thanks very much! 

Hi,I'm looking to automate the sign-in process for the Office suite on Mac devices used by our students. Ideally, I want Office to automatically pick up their login details and sign them in with their credentials. So far, I haven't had any success in implementing this.Has anyone managed to get this working? Any advice or resources would be greatly appreciated. is there a script out there somewhere I can use to achieve this?

Hi all! Wanted to see if anyone else is seeing this issue before I reach out to Jamf Support.When deploying apps from the Jamf Catalog with Mac Apps the applications deploy but never report back as Complete. After confirming that any app that we've tested has successfully updated they only show In Progress it the deployment status. It never changes and is very frustrating when trying to track the updates for our InfoSec Office. I've gone through the instructions numerous times and still no joy here.Suggestions would be greatly appreciated.

From AP:cisco C9120AXI-B ARMv8 Processor rev 0 (v8l) with 1875204/1065904K bytes of memory.Processor board ID FJC26381AZTAP Running Image : 17.6.4.56Primary Boot Image : 17.6.4.56Backup Boot Image : 0.0.0.0Primary Boot Image Hash:Backup Boot Image Hash:1 Multigigabit Ethernet interfaces Controller:Cisco Catalyst 9800-40 Wireless Controller17.3.4c My thoughts were that the controller was supposed to downgrade or upgrade an AP if the versions did not match to match the controller.  Is that not how this works?  Or do I need to update the controller to match the 60 AP's we just bought?

My original posting for this started off as just an Extension Attribute. In the past 3 days, it has become a full blown workflow. Here's that workflow. JAMF Software Deployment: Nessus Agent for Apple Macintosh INTRODUCTIONTenable Network Security's Nessus software is currently being utilized for vulnerability scanning and vulnerability management within the enterprise. JAMF Software's Casper Suite (JSS) is used to manage Apple Macintosh systems within the enterprise. This includes the deployment of software packages such as the Nessus agent. This article describes the various elements and requirements as utilized by the Casper Suite in order to package and deploy the Nessus agent to Macintosh systems within the enterprise. TOPICS....Preparing for Deployment........The Software............Acquiring the Nessus agent............Creating a Custom PKG Payload................Acquiring and Installing Casper Composer................Overview and Purpose of Creating a Cust

In a computer lab environment, we are currently redirecting student’s desktop documents etc to an alternative ‘Local’ folder created within the profile on logging in. This is done using symbolic links in a script. We were previously redirecting the desktop documents to their network homefolders but these have now been decommissioned, so we are looking to do a local redirection for the purposes of space management.Unfortunately, the local redirection doesn’t appear to work well, in that when you save to the desktop, documents etc, the file doesn’t automatically appear in the relevant folder. You would need to go into Finder and select the relevant folder for it to appear.  This isn’t even the case with the Documents folder, selecting it in finder doesn’t bring up the most recent file, you need to put the full path to the redirected Documents into “Go to folder” in order to see the files, else logout & back-in. The files are seen in terminal and using preview app. Relaunchi

I had asked this as a reply to a solved issue but I figured I would open a new conversation here. I've been asked if we can have Jamf Pro capture information (type, serial number, etc.) USB devices and monitors are attached to our managed computers. I've seen on forums that this can be done with the an Extension Attribute utilizing system_profiler but I haven't found clear instructions on how to set this up. I found that running "system_profiler SPDisplaysDataType" and "system_profiler SPUSBDataType" from Terminal provides the info I need but I'm stumped on how to have those commands run in Jamf so the info populates per machine.Thanks in advance!

Good afternoon.I am trying to set up Kerboros SSO in place of binding MacBooks to active directory and using mobile network accounts. This will be on laptops that only have a single user.  The only thing I want Kerboros to manage is to sync local account passwords to match a users active directory password. I got things working to the point where the passwords sync and it works pretty slick.The problem I am having is that window to sync their mac password and their Active directory password comes up on every login.  The user can cancel out of the window our type their two passwords again, but its a bit annoying that it comes up on every login. Is there a way to have this password sync check pop up maybe only monthly? Thank you, Doug